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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Point of Sale (POS) Solutions | 25-30% | - HP POS hardware solutions (ElitePOS, rp series) - POS system integration and deployment - Customer use cases and ROI scenarios |
| Topic 2: HP Retail and Hospitality Solutions Overview | 15-20% | - Industry trends and challenges in retail/hospitality - HP portfolio introduction for retail and hospitality - Value proposition of HP solutions |
| Topic 3: HP Infrastructure and Software Solutions | 15-20% | - Software and management solutions - Security features and compliance - HP hardware infrastructure (servers, storage) |
| Topic 4: Sales Strategy and Customer Engagement | 15-20% | - HP solution positioning and competitive differentiation - Proposal development and closing techniques - Identifying customer needs and pain points |
| Topic 5: HP Mobile and Self-Service Solutions | 20-25% | - Integration with back-end systems - Mobile POS and handheld devices - Self-service kiosks and check-in solutions |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. For which purpose would you position HP Engage Express kiosk?
A) Purpose-built low-end kiosk
B) Purpose-built performance
C) Bespoke non-purpose built kiosk
D) Traditional kiosk
2. Which embedded peripherals are offered as options for the Engage One Pro platform? (Select three.)
A) Payment Terminal
B) Barcode Scanner
C) Magnetic Stripe Reader
D) Customer Display
3. What can you find on HP Asset Hub? (Select three.)
A) Images
B) Customer presentations
C) Videos
D) Emailers (EDMs)
4. Which HP all-in-one system allows the display to be mounted in portrait or landscape mode?
A) HP Engage Go 13.5
B) HP Engage One
C) HP Engage One Pro
D) HP Engage One Go 10
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,C,D | Question # 3 Answer: A,B,C | Question # 4 Answer: C |
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