WGU Information Technology Management QGC1 - Information-Technology-Management certification

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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. What is an advantage of virtualization?

A) Allows for greater workload stagnation
B) Restricts the availability of resources
C) Reduces the cost of ownership and makes IT simpler to manage
D) Increases reliance on manual operations

2. What is the purpose of procurement management in a project?

A) To obtain goods and services from external providers
B) To evaluate internal team workloads and capacity
C) To manage internal teams and physical resources
D) To control project communications with stakeholders

3. Which function does a manufacturing enterprise resource planning (ERP) system support to improve internal operations?

A) Managing team training certifications
B) Tracking customer order delivery satisfaction
C) Forecasting retail demand patterns
D) Organizing production schedules

4. What is a customer relationship management (CRM) system used for?

A) To provide fundamental decision-making support.
B) To increase customer loyalty and retention and increase an organization's profitability.
C) To improve supplier and customer relations and increase revenues.
D) To support diverse business functions such as accounting, manufacturing, marketing, and human resources.

5. How can a chief information officer (CIO) become a transformational leader?

A) By prioritizing operational stability and change
B) By overseeing non-technical business functions
C) By driving innovation and business growth
D) By focusing on maintaining existing systems

Solutions: