72201X dumps materials - exam dumps for 72201X: Avaya Aura® Core Components Support Certified Exam

Avaya Aura® Core Components Support Certified - 72201X certification

Exam Code: 72201X

Exam Name: Avaya Aura® Core Components Support Certified Exam

Updated: Sep 13, 2026

Q & A: 96 Questions and Answers

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Avaya 72201X Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Call Flow Analysis15%-20%- Call Processing
  • 1. Endpoint Registration
  • 2. SIP Call Flows
  • 3. Media Path Troubleshooting
  • 4. Session Routing
Topic 2: Troubleshooting Avaya Aura Core Components25%-30%- Support Operations
  • 1. Fault Isolation Techniques
  • 2. Service Restoration
  • 3. Issue Escalation Procedures
  • 4. Root Cause Analysis
Topic 3: Voice Networking Fundamentals10%-15%- Protocols and Standards
  • 1. Media and Signaling Flows
  • 2. VoIP Concepts
  • 3. SIP Fundamentals
  • 4. Network Components
Topic 4: Avaya Aura Core Architecture20%-25%- Core Components Overview
  • 1. Media Server
  • 2. Session Manager
  • 3. System Manager
  • 4. Device Services
  • 5. Communication Manager
Topic 5: System Monitoring and Diagnostic Tools20%-25%- Troubleshooting Utilities
  • 1. Network Trace Tools
  • 2. Log Collection and Analysis
  • 3. System Status Verification
  • 4. Performance Monitoring
Topic 6: Maintenance and Support Best Practices5%-10%- Operational Tasks
  • 1. System Health Checks
  • 2. Backup and Recovery Concepts
  • 3. Software Update Verification
  • 4. Support Documentation

Avaya Aura® Core Components Support Certified Sample Questions:

Question #1

What is the function of a Virtual Network Region?

  • A. It enables the use of different codecs between Network Regions.
  • B. It allows one Network Region to temporarily use bandwidth allocated to another Network Region if it runs out of bandwidth.
  • C. It allows Inter-Gateway Alternate Routing (IGAR).
  • D. It prevents oversubscription of WAN links for interconnecting Network Regions with different bandwidth limitations.
  • E. It makes DSP resources available in other Network Regions.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

Which three statements regarding the core architecture in the Avaya Aura 7 solution are true? (Choose three.)

  • A. SIP User Agents can register to both Avaya Aura Session Manager (SM) and Avaya Aura Communication Manager (CM).
  • B. Avaya Aura Media Server (AAMS) connects directly to Avaya Aura Session Manager (SM) using SIP.
  • C. SIP trunks can be configured on both Avaya Aura Session Manager (SM) and Avaya Aura Communication Manager (CM).
  • D. Avaya Aura Session Manager (SM) is responsible for routing calls between SIP User Agents.
  • E. Avaya Aura Media Server (AAMS) can connect to Avaya Aura Communication Manager (CM) without routing via Avaya Aura Session Manager (SM).
Reveal Solution  Discussion  0

Correct Answer: A,C,E  🗳️

Question #3

You are preparing to enable EASG to provide Avaya Services local and remote access for performing support and system optimization.
What are the three methods to enable EASG during the implementation? (Choose three.)

  • A. During the OVA deployment
  • B. Using the SDM after the deployment
  • C. Open a ticket to Avaya services and request to enable it
  • D. Using SSH to access Avaya servers
  • E. Using SMGR web GUI, check the "Enable EASG" check box on the desired component in the Inventory/Manage Elements screen
  • F. Using the CLI command EASGManage after deployment
Reveal Solution  Discussion  0

Correct Answer: A,E,F  🗳️

Question #4

What are the three types of certificates used in the Avaya Aura server?

  • A. Backup server and default certificates
  • B. Site Root certificates and Security certificates
  • C. Root or a Certificate Authority (CA) and SIP default certificates
  • D. Root or a Certificate Authority (CA) certificate and Server Identity certificates
  • E. Intermediate certificates and Domain certificates
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #5

Ignoring Presence, how many event packages does an AST endpoint need to subscribe to be fully functional in a non-IMS environment?

  • A. 12
  • B. 1
  • C. 3
  • D. 7
  • E. 16
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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