Get New 2021 Valid Practice CX Service 1z0-1034-20 Q&A - Testing Engine [Q22-Q46] | DumpsMaterials

Get New 2021 Valid Practice CX Service 1z0-1034-20 Q&A - Testing Engine [Q22-Q46]

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Get New 2021 Valid Practice CX Service 1z0-1034-20 Q&A - Testing Engine

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NEW QUESTION 22
After a recent edit to the Support Home page, your client notices that Analytics is showing a massive drop in visits being recorded.
Which edit caused the reporting change?

  • A. The default mapping is missing or incorrect.
  • B. The pre_paga_render hook is missing or incorrect.
  • C. The pre_report_get_data hook is missing or incorrect.
  • D. The post_report_get_data hook is missing or incorrect.
  • E. The click_stream attribute is missing or incorrect.

Answer: B

 

NEW QUESTION 23
A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?

  • A. On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.
  • B. Use a WebDav tool to go into File Manager. Open the home.php file to check all the widget rn tags.
  • C. On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.
  • D. On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press "Alt + I."

Answer: C

 

NEW QUESTION 24
Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. Fetch Contact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A."
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet all the requirements?

  • A. Name.First like 'A%* ORDER BY Contact.Name.First;
  • B. String queryString = "USE REPORT; SELECT id. C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
  • C. String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
  • D. String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.First tike *A%' ORDER BY Contact.First;
  • E. String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE

Answer: A

 

NEW QUESTION 25
What two menu objects can be edited by the Customizable Menus component as part of configuration and on-going administration activities?

  • A. Custom Object Menu fields
  • B. Standard State/Province object
  • C. Custom Fields (Menu type)
  • D. Standard Incident Status object
  • E. Standard Countries object
  • F. Custom Object Menu-ONLY objects

Answer: C,D

 

NEW QUESTION 26
You have extended the standard Contact model to a custom model named Extendedcontact, which contains the addcustomName ()function. You have completed the mapping in extensions.ymi file already.
What is the correct code to call this function from a custom controller?
A)

B)

C)

D)

E)

  • A. Option B
  • B. Option C
  • C. Option A
  • D. Option D

Answer: D

 

NEW QUESTION 27
You have been tasked with building a customization that requires a set of five related custom objects. The requirement is for one custom object to be the parent object, which stores the main data record. The four other custom objects will be child objects, which store data related to the parent. When a record is deleted from the parent object, the related data from the child objects also should be deleted.
How would you configure the custom objects?

  • A. The main custom object would need "association" relationships to the child custom objects.
  • B. The main custom object would need to be manually configured with foreign key fields with the
    "cascade-delete" option set.
  • C. The main custom object would need "aggregation" relationships to the child custom objects.
  • D. The child objects would need "aggregation" relationships between themselves, and an "association" relationship to the parent custom object.

Answer: D

 

NEW QUESTION 28
You are creating the authentication portion of an add-in and have several options.
The agents will have access to use the Connect Web Services (CWS) API and session authentication. Each agent will require a unique login to the system, and audit history should be aggregated by a unique agent.
Identify the correct way to handle authentication in an add-in.

  • A. Authenticate via a customized SAML authentication structure.
  • B. Authenticate via a single username and password that is stored in a text file included with the add-in.
  • C. Authenticate via staff account and session ID by calling prepareConnectsession.
  • D. Authenticate via username and password that are stored in add-in server configuration variables.

Answer: C

 

NEW QUESTION 29
The following C#.Net code is used during a chaining operation on an incident (some called methods are not shown).

  • A. Chaining with generic objects is not supported when using standard objects.
  • B. The idspecified attribute of the ChainSourceld object should be true,
  • C. The suppressExternaiEvents option must always be set to true.
  • D. The suppressRules option must always be set to true when chaining generic objects.

Answer: A

 

NEW QUESTION 30
Which is the correct way to add a new thread entry to an incident by using the Connect for PHP API model?
A)

B)

C)

D)

  • A. Option A
  • B. Option B
  • C. Option D
  • D. Option C

Answer: A

 

NEW QUESTION 31
You have written script to update contact data and have uploaded it to the custom folder. The file name of your script is updatecontact.php.
What is the correct URL to execute your script from a browser window assuming this is a custheip.com domain?

  • A. http://site.custhelp.com/app/custom/updatecontact
  • B. http://site.custhelp.com/cc/updatecontact.php
  • C. http://site.custhelp.com/cgi-bin/interface.cfg/php/custom/updatecontact.php
  • D. http://site.custhelp.com/cgi-bin/interface.cfg/import/custom/updatecontact.php

Answer: A

 

NEW QUESTION 32
Identify the format in which date values are specified in the where clause of a ROQL query by using Connect for PHP.

  • A. ISO8601 using the UTC time zone
  • B. the format specified by the dtf_short_date configuration setting and evaluated using the time zone specified by the tz_interface configuration setting
  • C. UNIX time stamp format
  • D. yyyy-mm-dd format and evaluated using the time zone specified by the tzinterface configuration setting

Answer: D

 

NEW QUESTION 33
Your site has a custom object deployed under a package named ProductRegistration and the object is named RegisteredProduct. You are trying to create a new entry in the RegisteredProduct object from a custom model using ConnectPHP.
Identify the correct code that will create the new entry in the RegisteredProduct object.
A)

B)

C)

D)

  • A. Option B
  • B. Option D
  • C. Option C
  • D. Option A

Answer: A

 

NEW QUESTION 34
You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?

  • A. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the applied filter.
  • B. Create a custom widget that removes undesired entries from the page by examining the output HTML.
  • C. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
  • D. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.

Answer: A

 

NEW QUESTION 35
Your client wants to create three themes: gold, silver, and bronze.
Which three actions will allow the themes to be set dynamically through the URL?

  • A. Create themes in mapping.php by using the <m:theme> page tag.
  • B. Create custom widget that will, among other things, call the setTheme ( ) method.
  • C. Create the post_page_render hook.
  • D. Create the pre_page_r@nder hook.
  • E. Define themes in the template by using the <rn:theme> page tag.
  • F. Create a custom model that will, among other things, call the setTheme ( ) method.
  • G. Create custom controller that will, among other things, call the setTheme ( ) method.

Answer: E,F,G

 

NEW QUESTION 36
Identify two items that accurately describe custom objects.

  • A. It is not possible to roll back deployment of custom objects.
  • B. Custom objects can be exported from an Oracle B2C Service instance and imported to a different Oracle B2C Service instance.
  • C. Fields on a custom object can be created, but they can never be deleted.
  • D. Saved custom objects can be used in the development environment of a Customer Portal, but the custom objects must be deployed to be used in the production environment of the Customer Portal.
  • E. CRUD permissions for custom objects can be set per profile.
  • F. Indexes for custom objects cannot be user defined. They are autogenerated by the system after query analysis.

Answer: A,B

 

NEW QUESTION 37
Identify two results of changing the MOD_cp_DEVELOPMENT_ENABLED configuration setting to no.

  • A. It disables access to the Customer Portal Administration area.
  • B. It disables access to Customer Portal files via WebDAV except for access to the assets folder.
  • C. It disables access to Customer Portal files via WebDAV.
  • D. It disables all customizations on the site and redirects end users to Reference Implementation.

Answer: B,C

 

NEW QUESTION 38
Which is the correct way to update the primary email address of a contact in Oracle B2C Service with the ID =
8007000 and the email [email protected]?
A)

B)

C)

D)

E)

  • A. Option A
  • B. Option B
  • C. Option D
  • D. Option C
  • E. Option E

Answer: A

 

NEW QUESTION 39
Which statement is true about the Knowledge API?

  • A. A new interaction ID is automatically created as soon as an old ID expires.
  • B. In the customer portal framework, each unique visit by a user is tracked through the web session
  • C. In the customer portal framework, each unique visit by a user is tracked through an interaction ID.
  • D. A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits for the duration specified by the VISIT_MAX_TIME configuration value.

Answer: C

 

NEW QUESTION 40
Your client is launching Customer Portal as an internal knowledge base, which is available to the client's staff only while on the client network. Note that chat is not enabled.
Which setting should be set to prevent access to Customer Portal pages from outside the network?

  • A. SEC_INVALID_USER_AGENT
  • B. SEC_VALID_USER__AGENT
  • C. SEC_VALID__ENDDSER_HOSTS
  • D. SEC_V2LLID_jrNTEG_HOSTS
  • E. SEC_VALID_ADMIN_HOSTS

Answer: E

 

NEW QUESTION 41
You have deployed a CPM and would like to log any errors that happen in its execution. Which option is not available to you from the CPM logic?

  • A. writing to the notes field of the object on which you are performing CPM actions
  • B. logMsasage ( "message" ) ;
  • C. writing to a custom logging table within the CPM code
  • D. the log files maintained in the configuration panel in the console

Answer: D

 

NEW QUESTION 42
A developer is creating a knowledge base search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the

  • A. <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />
  • B. <rn: ! widget path= ="search/BasicKoywordSearch" />
  • C. <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />
  • D. <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
  • E. <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
  • F. <rn: widget path= "input/BasicSmartAssistant" />

Answer: F

 

NEW QUESTION 43
Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form input widget in the Oracle B2C Service customer portal?

  • A. <ra:wiciget path="input/TextInput" label_input="#rn:mag: CU3TOM_M3G_INPDT_LABEL#" />
  • B. <rn:widget path="input/PormInput" label_input="%rnimag: OT3TOM_M3G_rNPTJT_LABEL%" />
  • C. <m:widget path="input/TextXnput [VD1] " input_label="%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%" />
  • D. <rn:widget pafch="input/FormInpuf input_label="|rn:mag: CD3TOM_MSG__INPOT_IiABEL#" />

Answer: D

 

NEW QUESTION 44
......


Oracle 1z0-1034-20 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Work with custom messagebases and configurations
  • Describe the importance of Internationalization
Topic 2
  • Access CP admin area, identify CP environments and deployment processes
  • Describe a model and its uses
Topic 3
  • Use the site administration on the Agent Desktop
  • Create debugging within Oracle Service Cloud
  • Create Custom Objects
Topic 4
  • Describe Client-side scripting and its use in widgets
  • Use the Connect webservices with desktop add-ins
Topic 5
  • Customize Mobile Sites and pageset mappings
  • Describe troubleshooting methods for Add-Ins
Topic 6
  • Explain the advantages of using AJAX for widget/controller interaction
  • Describe the anatomy of a CP page
Topic 7
  • Explain Searching for Viewing, Editing, Creating, and Customizing Record Types
  • Use the Widget Inspector
Topic 8
  • Create and manage a custom widget to display a custom object field
  • Describe the importance of Accessibility
Topic 9
  • Describe how event handling can be used for widget interaction
  • Explain Add-In Deployment Methods
Topic 10
  • Configure and customize Custom Objects
  • Use Hooks within customizations
  • Generate Bulk, Batch, and Chain Operations
Topic 11
  • Explain the Usage of Session management
  • Use custom fields and custom objects accessed in ROQL

 

1z0-1034-20 Braindumps Real Exam Updated on Nov 18, 2021 with 56 Questions: https://www.dumpsmaterials.com/1z0-1034-20-real-torrent.html