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NEW QUESTION 13
The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?
- A. It does not Include a camera.
- B. It includes traditional dial pad.
- C. It must use a corded handset.
- D. It does not have a touch screen.
Answer: B
NEW QUESTION 14
A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?
- A. Communication Control Toolkit
- B. Outbound Campaign Management Tool
- C. Proactive Outreach Manager
- D. Orchestration Designer
Answer: B
NEW QUESTION 15
Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)
- A. It Is available in more deployment options than other major vendors.
- B. It delivers a lower total cost of ownership compared to all major vendors.
- C. It supports a broader range of endpoints types.
- D. It focuses on the customer's IT relevant needs.
Answer: A
NEW QUESTION 16
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. To IP Office and anchored In IP Office: A-6
- B. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- C. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
- D. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
Answer: C
NEW QUESTION 17
With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?
- A. 100 participants
- B. 500 participants
- C. 25 participants
- D. 50 participants
Answer: D
NEW QUESTION 18
Refer to the Scenario: IT-FAC.
IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls. They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?
- A. Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.
- B. Add an E1 or T1 line with a combo card.
- C. Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
- D. Add a second Portwell SBCE to provide High Availability (HA).
Answer: B
NEW QUESTION 19
Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?
- A. Recording Library
- B. Agent Dashboards
- C. Custom reports
- D. Realtime
Answer: B
NEW QUESTION 20
Refer to the Scenario: IT-FAC.
You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?
- A. It provides NAT Traversal not available with direct termination.
- B. It stops attacks and hacks before entering the private network.
- C. It provides VPNIess remote worker functionality for 1600 endpoints.
- D. It allows registration and authentication to be done in the core of the network.
Answer: A
NEW QUESTION 21
Refer to the Scenario: IT-FAC.
With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?
- A. The incoming and outgoing trunk must be digital.
- B. The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
- C. The incoming and outgoing trunk can be analog or digital.
- D. The incoming trunk must be digital and the outgoing can be analog or digital.
Answer: D
NEW QUESTION 22
Powered by Avaya R3.x supports several different Hypervisors.
Which two applications support the KVM Hypervisor? (Choose two.)
- A. AWFOS
- B. IP Office
- C. ACCS
- D. ASBCE
Answer: A,B
NEW QUESTION 23
Refer to the Scenario: IT-FAC.
The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?
- A. IP Office does not track that information but it is available with a call center application.
- B. IP Office does not track that Information but It is available using a third-party call accounting application.
- C. IP Office tracks that information and It Is provided In a CSV format.
- D. IP Office tracks that information and It can be reviewed using the built-in reports.
Answer: D
NEW QUESTION 24
A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: D
NEW QUESTION 25
For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?
- A. Video room systems as participants
- B. Recording and playback
- C. Live broadcast for 750 viewers
- D. Web browser connectivity
Answer: A
NEW QUESTION 26
Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
- A. Add the specific product names for components in your solution.
- B. Cross out functionality not requested by the customer.
- C. Create a version of this diagram for each location.
- D. Add In quantities for each of the components in your solution.
Answer: B
NEW QUESTION 27
You are working with a customer to migrate them to an Avaya Midsize solution with IP Office. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month.
Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?
- A. The cost for nine analog trunk ports versus a single digital trunk port.
- B. Digital trunking requires an SBCE for security.
- C. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.
- D. Digital trunking needs VCM channels and analog trunks do not-
Answer: C
NEW QUESTION 28
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. Whether they need web collaboration
- B. No additional Information Is needed
- C. Whether they will need recording
- D. The number of participant-.
- E. The number of conferences per month
Answer: B,C,E
NEW QUESTION 29
Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)
- A. Avaya IX Workplace Web Client
- B. Avaya one-X Mobile Preferred
- C. Avaya Communicator for Web
- D. IP Office Web Client
Answer: B,C
NEW QUESTION 30
For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?
- A. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses
- B. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses
- C. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses
- D. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses
Answer: B
NEW QUESTION 31
Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?
- A. Only Owner/Admin level users can share files.
- B. File sharing is not a capability within Avaya Spaces.
- C. All levels of users can share files.
- D. Only Member level users and above can share files.
Answer: A
NEW QUESTION 32
Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
- A. Add the specific product names for components in your solution.
- B. Cross out functionality not requested by the customer.
- C. Create a version of this diagram for each location.
- D. Add In quantities for each of the components in your solution.
Answer: B
NEW QUESTION 33
Refer to the Scenario: H&H Tick.
Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?
- A. A high availability deployment on two Dell servers
- B. A virtualized high availability Hyper-V deployment
- C. A high availability deployment on three Dell servers
- D. A high availability deployment on two Portwell Cad servers
Answer: D
NEW QUESTION 34
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
- A. Meet-me audio conferencing
- B. Centralized management of wired network switches
- C. On demand call recording and reporting for any user
- D. HTML based call accounting reports
Answer: B
NEW QUESTION 35
Which license is only available In a CapEx model?
- A. Analog user
- B. AWFOS
- C. Digital user
- D. ASBCE
Answer: A
NEW QUESTION 36
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
- A. No additional user licenses
- B. 16 additional Office user licenses
- C. 16 additional Mobile user licenses
- D. Six additional Power user licenses
Answer: B
NEW QUESTION 37
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