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Avaya 2U00210A Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Unified Communications Overview | 25% | - Avaya UC portfolio positioning - Key benefits and use cases - UC market trends and business drivers |
| Selling and Value Proposition | 10% | - Solution ROI and business value - Competitive differentiation - Customer requirements alignment |
| Messaging and Cloud Integration | 15% | - Avaya Messaging Service (AMS) - UCaaS and hybrid deployment options - Unified messaging features |
| Avaya Aura Core Solutions | 30% | - Avaya Aura Communication Manager - Avaya Aura Session Manager - Avaya Aura System Manager - Interoperability and architecture |
| Collaboration and Endpoints | 20% | - Mobility and BYOD support - IP phones and video endpoints - Avaya one-X and workplace clients - Avaya VDI Communicator |
Avaya APSS Unified Communications Online Test Sample Questions:
Mother, your client contact, understands that applications like messaging, conferencing, and presence are part of the application layer of the Avaya Aura8 architecture. She wants to know why that is important since she could have the same centralized applications connected to her PBX. What reason will you want to discuss with her?
- A. Speed of the application is increased, which allows the users to be more efficient.
- B. Security is improved for the applications because they are in a separate layer.
- C. Applications can be deployed to any user, in the network, based on need rather than the corresponding PBX.
- D. Upgrades for applications are automatic so users get the latest versions.
One of the important features that Avaya one-X@ Mobile shares with all of the Avaya UC
clients is single number reach. How does this benefit the company and the end user? (Choose two.)
- A. Customers aren't confused or frustrated they need just one number to reach staff.
- B. The end user's privacy is protected as the business number is published and displayed to callers.
- C. The Company can easily track and locate the end user.
- D. The end user's calls are private and secure by using the automatic encryption feature.
Meeting Exchange 6.2 delivers "carrier grade* voice conferencing solutions that delivers the highest level of scalability and resilience for on-demand and operator-assisted conferences. With Meeting Exchange 6.2 what is the port capacity per instance of multiple Meeting Exchange servers?
- A. 7500
- B. 6000
- C. 8000
- D. 4000
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Your client Claudine attended a local user's group meeting and heard about the mobile soft client. She wants to understand the positioning and use cases of the portfolio. What would
you tell her about one-X register Mobile Lite?
- A. Provides a graphical user interface for EC500 or Extension to Cellular telephony features on Communication Server 1000 or Communication Manager.
- B. Provides a graphical user interface for a limited set of UC features on Communication Server 1000.
- C. Uses a free app to provide a graphical user interface for complete UC features on Communication Server 1000 or Communication Manager.
- D. Uses a client server to provide a graphical user interface for a limited set of UC features on Communication Server 1000 or Communication Manager.
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