M2040-642 study materials - IBM M2040-642 dumps VCE

IBM M2040-642 : ICS Social Software Sales Mastery Test v2

Exam Code: M2040-642

Exam Name: ICS Social Software Sales Mastery Test v2

Updated: Sep 18, 2026

Q & A: 47 Questions and Answers

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IBM M2040-642 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: IBM Connections30%- Integration and extensibility
- Core features: Files, Communities, Blogs, Forums, Activities
- Deployment models: On-premise, Cloud, Hybrid
Topic 2: IBM Notes & Domino15%- Email, calendaring, and application platform
- Social integration and security
Topic 3: Social Business & Market Opportunity20%- Definition of Social Business
- Business value and ROI of social software
- Market trends and customer use cases
Topic 4: IBM Sametime & Real-Time Collaboration15%- Unified communications and meetings
- Presence, chat, audio/video capabilities
Topic 5: SmartCloud & WebSphere Portal10%- Cloud social business solutions
- Portal and content integration
Topic 6: Selling & Positioning IBM Solutions10%- Competitive differentiation
- Customer pain points and solution mapping

IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

Question #1

What is one of IBM's key differentiators when it comes to delivering a Social Business solution?

  • A. We offer only cloud-based solutions
  • B. We offer a flexible Social Business platform where customers can pick and choose what they need according to their business model
  • C. We offer Facebook log-in credentials
  • D. We offer a single, rigid stack that needs to be installed as a single, inflexible solution
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

What can you tell your customer about what is happening in the marketplace?

  • A. The pace of adoption of new technologies is slowing down.
  • B. The world is becoming less instrumented and interconnected.
  • C. The world is becoming more instrumented, interconnected, and intelligent.
  • D. The world is becoming simpler and focused.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

What is the best route for 'gaining social trust'?

  • A. Strive for the highest number of hits on your Web site.
  • B. Ask your supplier network to blog about their relationship with you.
  • C. Ask your employees to blog about your company in any of the blogs they participate in.
  • D. Identify and develop relationships with tippers in your industry.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

What are the five IT areas that are listed as transformational technologies in IT?

  • A. Vacuum tube, Transistor, RAM, vRAM, Quantum Effect
  • B. Hardware, Database, Software, Web 2.0, XML
  • C. Fortran, COBOL, Basic, C++, Java
  • D. Mainframe, Departmental, PCs, Internet, Social
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

What is one of the best ways to engage your customers or employees to train them in a social and fun manner?

  • A. Social Newsletters
  • B. Social Gaming
  • C. Social Analytics
  • D. Social Surveys
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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