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HP HP2-I17 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Printing Solutions and Services | - Workflow and Document Solutions
|
| Sales Skills and Objection Handling | - Consultative Selling
|
| Industry Trends and Business Drivers | - Market Trends
|
| HP Printing Value Proposition | - Differentiators and Competitive Positioning
|
| HP Printing Portfolio Knowledge | - HP PageWide Portfolio
|
| Customer Needs Analysis | - Business Requirements Identification
|
HP Selling HP Printing Hardware 2020 Sample Questions:
1. An enterprise hospital system that has recently installed HP PageWide Color MFPs prints many multiple-page documents every day. The hospital needs to digitize many copies of drivers licenses and ID cards that must be associated with the patient records they store in an ECM system. Which HP solution best meets this customer's needs?
A) HP Roam for Business
B) HP Print Security Advisory Service
C) HP Capture and Route
D) HP Access Control Printing Solutions
2. You are meeting with a new customer to discuss their level of expertise and comfort in performing printer/scanner maintenance in house. What should you ask the IT manager to learn about the company's IT management approach? (Select two.)
A) Do you currently have a sustainabitity policy in place and can you meet your goals?
B) How do you manage the deployment and configuration of your printers?
C) Is cost or performance more important when deciding to repair or replace old equipment?
D) Does your maintenance plan allow for replacement equipment to minimize disruption and downtime?
3. A sales executive tor a small enterprise needs quick access to printed documents but can't always wait in the office for the print job to be ready. Which HP solutions are designed for this customer? (Select two.)
A) HP Roam for Business
B) HP JetAdvantage Secure Print
C) HPWebJetadmin
D) Access Control Printing Solutions
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B,D | Question # 3 Answer: B,D |


