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IBM 00M-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Product Capabilities | - Web meetings and collaboration tools - Email and communication services - File sharing and content management - Social networking and communities |
| Implementation and Adoption | - Migration considerations from legacy systems - Customer onboarding and deployment basics |
| Competitive and Market Knowledge | - Key advantages over alternative solutions - Competitive differentiation in collaboration market |
| Sales and Positioning | - Business value and ROI messaging - Target customer segments and use cases |
| IBM SmartCloud for Social Business Overview | - Cloud-based collaboration and social business concepts - Core product positioning and value proposition |
| Licensing and Packaging | - Deployment options and service tiers - Subscription models and offerings |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
What is the difference between Engage Advanced and Engage Standard?
- A. Engage Advanced includes email and instant messaging
- B. Engage Advanced is a minimum 3 year subscription
- C. Engage Standard includes email
- D. Engage Advanced has wiki editing
Correct Answer: A 🗳️
Explanation: Only visible for DumpsMaterials members. You can sign-up / login (it's free).
How are renewals handled at the end of the subscription term for IBM SaaS parts?
- A. The customer's service is suspended until they inform IBM that they wish to renew.
- B. The business partner needs to ask the customer to sign a new subscription contract
- C. The customer must explicitly renew to avoid data loss
- D. IBM SaaS parts auto-renew so the customer does not need to do anything
Correct Answer: D 🗳️
Which of the following is NOT a true statement about SmartCloud for Social Business Trials?
- A. You should include line-of-business users in the trial to best demonstrate the value
- B. The trial period is 30 days
- C. Trial users need to be educated and enabled
- D. A trial is similar to running a proof of concept for on-premises software.
Correct Answer: B 🗳️
