ServiceNow Certified System Administrator - PR000370 certification

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ServiceNow-PR000370 Exam Reference

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ServiceNow Fundamental Training as Pre-requisite

In the friendly interactive session of this training course, the participants will comprehend the NOW Platform User Interface, get all the fundamental awareness regarding the database schema, the basic concepts of the implications of the commonly used applications. They will be inducted to advance level characteristics and functionality such as application development and scripting. This course comprises instructor videos, a series of hands-on activities, guided tours of the NOW platform, and relevant and strategic knowledge checks at places to check the grasping of the content. This course is for all those users who are experienced with ServiceNow or have been new in the introduction to the platform and yearning to know about the basic features of the platform.

The participants will get to know about: users, groups and roles; notifications and chat; running basic reports and the advantages of metrics, dashboards; populating the database using import sets; implementation of Flows and Workflows for process automation; different types of scripts used in the platform and a lot more with this training course. The following are important for clearing the exam:

• Capturing and moving configurations between instances, using update sets
• The structure of a configuration management database (CMDB) and associated configuration items
• Notifications and chat
• The importance of branding, as well as how to apply it to the platform
• Using Flows and Workflows for process automation
• Protecting ServiceNow instance data using Access Control rules
• Various script types used throughout the platform
• The database structure: tables, records, and fields
• Running basic reports, as well as the benefits of metrics and dashboards
• Users, groups, and roles
• Some of the major tools and features related to application development
• Populating the database using import sets
• Two key ServiceNow self‑service applications: Knowledge Base and Service Catalog
• Task management using assignment rules, presence, and work notes
• Application navigation and user interfaces like lists and forms

How to book the ServiceNow-PR000370 Exam

These are following steps for registering the ServiceNow-PR000370 exam.

Each candidate must register for the exam via the ServiceNow Webassessor website using a voucher obtained by completing the ServiceNow Fundamentals training prerequisite. Voucher codes are nontransferable and provides the candidate eligibility to sit for the Certified System Administrator exam only.

During the registration process, each test taker has the option of taking the exam at an Authorized Testing Center or as an online-proctored exam. In both testing venues, the Certified Implementation Specialist exam is done through a consistent, friendly, user interface customized for ServiceNow tests. The Kryterion testing network is worldwide and all locations offer a secure, comfortable testing environment. Candidates register for the exam at a specific date and time so there is no waiting and a seat is reserved in the testing center.

Each candidate can also choose to take the exam as an online-proctored exam. This testing environment allows a candidate to take the test on his or her own system provided that certain requirements are met.

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