Salesforce Certified Slack Administrator - Slack-Admn-201 certification

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user experience?

A. Log all users out of mobile anytime your organization experiences a security threat.
B. Set a mobile session duration of 2 weeks for all mobile devices.
C. Allow users to set their own mobile session duration.
D. Allow all users to remain logged in infinitely.

Question 2

You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)

A. Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
B. Advise Workspace Admins to direct all members to Slack's website to review new features.
C. Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
D. Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.

Question 3

Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

A. Prepare for a decrease in workload since channel requests will need to be processed less frequently.
B. Appoint other members of their workspace to help with the workload.
C. Keep up to date on all channel naming conventions to accurately process requests.
D. Create a process for channel requests.

Question 4

Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?

A. Encourage members to add a channel purpose and topic.
B. Change her workspace settings to allow all members to archive channels.
C. Standardize and communicate channel naming conventions.
D. Restrict new channel creation to admins only.

Question 5

What are the main benefits of Workflow Builder? (Choose all that apply.)

A. Templates are available for download.
B. Non-developers can easily automate business processes.
C. It supports integration with various third-party apps for easy data transfer between services.
D. Developers and engineers can easily automate efficiencies in their development.

Solutions: