Salesforce Certified Platform User Experience Designer - Plat-UX-101 certification

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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer is using the human-centered design approach to redesign a portal that medical staff use to report on patient demographics.
Which activity should come first in the process?

A) Writing technical requirements for how the portal should function
B) Designing a mockup of how the new portal will look
C) Observing the medical staffwhile they use their existing portal
D) Estimating the cost to complete development of the portal

2. Cloud Kicks (CK) wants gamified learning content for its internal users and leadership. CK wants to create a custom product training as a part of the experience.
What should be recommended?

A) Sandbox to experiment with the product
B) In-app prompts to provide access to video content
C) Enablement Site to build and assign custom modules

3. Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements.
Which threeconsiderations should be made to improve the visual hierarchy of the page?
Choose 3 answers

A) Continuity keep all typeface the same size
B) Grouping proximity and common regions
C) Scale using relative size to signal importance
D) Proportion, keep allelement a similar size
E) Color and contract, saturation between the elements

4. A UX Designer has been asked to improve Salesforce adoption among salesrepresentatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?

A) Tell the customer they need to improve operations before any work can be done.
B) Conduct a workshop with stakeholders to align on the current state and build consensus.
C) Log the findings and move forward with presenting possible solutions.
D) Recommend Field Level Validation to ensure users are entering the correct data.

5. A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one.Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for the list and a single repeated child component for each To-Do Item within the list.
Which two impacts of the LWC's Shadow DOM should be considered when designing or developing the stylesheets for these components?
Choose 2 answers

A) Any custom shared between the list and child items should be imported from a shared CSS file.
B) The CSS styles defined in the parent list component are not shared with the child items.
C) Any needed Saleforce Lightning Design System (SLDS) classes and styles must be imported into both the parent list and child items.
D) The CSS style defined in the parent list component are inherited by the child items

Solutions: