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Oracle 1z0-1063-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Data Management Overview | - Describe Oracle Customer Data Management (CDM) Cloud Service capabilities - Identify business use cases for CDM |
| Address Cleansing and Verification | - Verify and standardize address data - Set up address cleansing options |
| Data Import and Integration | - Configure data import tasks - Manage CSV and other import sources |
| Duplicate Identification and Resolution | - Configure duplicate match and resolution rules - Run duplicate identification and resolution processes |
| Testing and Troubleshooting | - Validate configuration and data flows - Diagnose common implementation issues |
| Data Enrichment and Quality | - Implement enrichment workflows - Leverage external data services for enrichment |
| Data Modeling and Management | - Manage customer, account, and contact data - Define data model and entity relationships |
| Setup and Configuration | - Configure CDM application and parameters - Register and integrate source systems |
| Security and Administration | - Maintain security of CDM data - Configure user roles and access control |
Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:
Question 1
Which two statements are true about Oracle Customer Data Management? (Choose two.)
A. It helps to consolidate and cleanse both account and contact records from a multiple source.
B. It helps to consolidate and cleanse both account and contact records from a single source.
C. It helps to standardize addresses and resolveduplicate account and contact records.
D. It helps to standardize, consolidate, and cleanse only account records from multiple sources.
E. It helps to standardize, consolidate, and cleanse only contact records from multiple sources.
Question 2
Which agreement rule prevents a contact record owned by an internal user from merging with a contact record owned by a partner user?
A. CUST_CONTACT_INTERNAL_PARTNER_ORG_VETO
B. CUST_CONTACT_INTERNAL_PARTNER_OWN_VETO
C. PARTNER_CONTACT_VETO
D. CUST_CONTACT_DIFF_RESOURCE_ORG_VETO
Question 3
A reputable banking industry customer is implementing Oracle Customer Data Management to centralize and achieve 360-degree account information from multiple sources. They have the following unique requirements:
* The system should be able to carry out duplicate identifications and duplicate merge process automatically.
* The system should provide the ability for a central administrator to review and approve merge records before carrying outduplicate merge process.
How can these be configured in Oracle Customer Data Management?
A. Define Groovy rules and trigger workflows with approval hierarchy before automerge.
B. Set up the customer merge requests profile option CDH_CUSTOMER_MERGE_REQUESTS.
C. Set up the user merger requests profile option ZCH_USER_MERGE_REQUESTS.
D. Oracle Customer Data Management does not support such approvals before merge and cannot be configured.
Question 4
Which three character-encoding formats can be used in the file for an account or contact import job? (Choose three.)
A. Big4
B. Big5
C. UTF-8
D. UTF-16
E. UTF-4
Question 5
Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management. The customer has enabled geography validation andis planning to carry out auto-assignment of key accounts to their matching territories.
Which two profile options need to be enabled for running batch assignment process for sales accounts?
(Choose two.)
A. ZCA_ACCOUNT_AUTO_ASSIGN_CREATE
B. CDM_SA_AUTO_ASSIGN_ON_CREATE
C. ZCA_ACCOUNT_AUTO_ASSIGN_UPDATE
D. ZCA_SA_AUTO_ASSIGN_ON_CREATE
E. ZCA_SA_AUTO_ASSIGN_ON_UPDATE
Solutions:
| Question 1 Answer: A,C | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: B,C,D | Question 5 Answer: D,E |
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