Microsoft Dynamics 365 Fundamentals - MB-901 certification

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The Microsoft MB-901: Microsoft Dynamics 365 Fundamentals exam focuses on the benefits and positioning of the adoption of Dynamics 365. It is designed to validate the expertise of the candidates in Microsoft Dynamics 365; mixed reality; artificial intelligence; Cloud concepts; Power Platform; role-based security within Dynamics 365; Cloud security; Dynamics 365 reporting; Cloud deployment; data management framework; Dynamics 365 integrations. The test is a prerequisite for obtaining the Microsoft Certified: Dynamics 365 Fundamentals certification.

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Who should take the MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

The MB-901 Exam certification is an internationally-recognized certification which help to have validation for those professionals who should have general knowledge or relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.

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Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Dynamics 365 apps
• Integration with third-party apps
• Integration across Microsoft products
• Custom integrations in Dynamics 365

Describe Dynamics 365 cloud security

• Authentication
• Data ownership
• Data center access
• Encryption
• SSO
• Data loss protection (DLP)
• Industry standard certifications (GDPR, etc)

Understand the benefits of role based security

• Streamlined user experience

• App role-based security

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Azure features used by Dynamics 365

• Leveraging security roles

• PaaS

• Life Cycle Services (LCS)

Understand the use of Power Platform in Dynamics 365

• Common Data Service
• AI Builder
• Power BI
• Power Apps
• Power Automate

Understand the benefits of the Common Data Model

• Interoperability
• Extensibility
• Analytics
• Consistency

Identify Dynamics 365 reporting capabilities

• Role-based reporting
• Built in reporting
• Extensible reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Customer insights
• Fraud protection
• Sales insights
• Virtual agents
• Relationship insights
• Customer service insights

Leverage mixed reality

• Guides
• Remote assist
• Layouts

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Customer requests and follow up
• LinkedIn Sales Navigator
• Pipeline management
• Dynamics 365 sales automation
• Contact management

Understand the capabilities of Dynamics 365 Marketing

• Landing pages
• Segmentation
• Lead generation and qualifications
• Surveys
• Event management
• Dynamics 365 for marketing
• Customer journey

Understand the capabilities of Dynamics 365 Field Service

• Service resource scheduling
• Resource Scheduling Optimization (RSO)
• Field Service Mobile
• Proactive customer service
• Connected Field Service

Understand the capabilities of Dynamics 365 Customer Service

• Case life cycle
• Knowledge articles
• Omni channel service
• Account management

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Accounts Receivable
• Budgeting
• End to end business processes
• Real time cash flow visibility
• Enterprise asset management
• Project accounting
• General Ledger
• Global attributes
• Accounts Payable

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Personnel management
• Benefits management
• Employee development
• Employee self-service

Understand the capabilities of Dynamics 365 Business Central

• Budgeting
• Supply chain
• Finance
• When to use Business Central vs other Dynamics 365 products
• Sales and service
• Project management

Understand the capabilities of Dynamics 365 Supply Chain Management

• Modernize operations
• Project accounting
• Warehouse management
• Product information
• Manufacturing
• Master planning
• Procurement and sourcing

Understand the capabilities of Dynamics 365 Retail

• Point of Sale (POS)
• Mobile commerce
• Retail capability
• Channel Management

MB-901: Microsoft Dynamics 365 Fundamentals (beta) Certification Path

MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam is foundation level Certification. This exam can be taken as a precursor to other Dynamics 365 certifications and training.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

Microsoft MB-901 Exam Syllabus Topics: