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Topics of Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
Exam content is split into Learning Domains that relate to key topics and operations usually encountered during the implementation of ServiceNow. Relevant learning goals have been established in each Learning Domain and are evaluated in the exam. The list below shows the domains, weightings, and sub-skills of learning evaluated by this exam and the percentage of questions represented in each domain. An all-inclusive list of exam content should NOT be considered to include the subskills mentioned.
Learning Domain 1 (2%)
Area of focus for this domain:
- PPM Implementation Overview
Learning Domain 2 (23%)
Area of focus for this domain:
- PPM Application Overview
Learning Domain 3 (2%)
Area of focus for this domain:
- PPM Base Configuration
Learning Domain 4 (20%)
Area of focus for this domain:
- Idea & Demand Configuration
Learning Domain 5 (20%)
Area of focus for this domain:
- Project Configuration
Learning Domain 6 (1%)
Area of focus for this domain:
- PPM Teamspace Configuration
Learning Domain 7 (18%)
Area of focus for this domain:
- Resource Management Configuration
Learning Domain 8 (10%)
Area of focus for this domain:
- PPM Financials
Learning Domain 9 (3%)
Area of focus for this domain:
- Time Tracking Configuration
Learning Domain 10 (1%)
Area of focus for this domain:
- PPM Performance Analytics, Reporting & Dashboards
The CIS PPM exam dumps pdf contains all of these topics so definitely check them to get a fair understanding of the exam topics.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-ppm-blueprint.pdf
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For more info read reference:
Exam Blueprint Preparation guide Prerequisite Course FAQs and Guide
Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam Certification Path
Applicants need to be a ServiceNow Certified System Administrator, have experience with at least two end-to-end ServiceNow implementations, and have adequate ServiceNow Scripting expertise to excel in this test. To better train participants to become active implementation experts, ServiceNow also provides an Implementation Bootcamp. The training courses mentioned above are also prerequisites for the exam. As unofficial prerequisites or recommendations, students should take CIS PPM practice test.
Please download the test blueprint to review what will be discussed to prepare for the exam.
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ServiceNow CIS-PPM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reporting, Analytics & Integrations | 2% | - Dashboards and performance analytics - Integration with other ServiceNow applications |
| PPM Implementation Overview | 2% | - PPM personas and roles - PPM overview and business model - Now Create methodology |
| Idea & Demand Configuration | 21% | - Demand form and workbench setup - Stakeholder definition and assessments - Idea-to-demand conversion - Idea creation and configuration |
| Project & Portfolio Configuration | 25% | - Baselines, dependencies and scheduling - Planning console and status reports - Portfolio structure and hierarchy - Project templates and workspace |
| Financial Management | 10% | - Cost types and fiscal calendar - Rate models and financial planning - Budgeting and investment tracking |
| Resource Management | 15% | - Resource schedules and attributes - Capacity planning and allocation - Resource workspace configuration |
| Timecard Management | 5% | - Timecard policies and categories - Rate types and approval workflows |
| PPM Application Overview | 22% | - System properties and preferences - Tables and data model - Plugins and activation - User, role and group administration |
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