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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User and Extension Management | - Extension numbering and assignment - User provisioning and profiles |
| Topic 2: IP Office System Architecture | - Control unit hardware and expansion modules - IP Office components and deployment models |
| Topic 3: Call Routing and Telephony Features | - Hunt groups and call distribution - Inbound and outbound call routing |
| Topic 4: SIP and Trunk Configuration | - SIP trunk setup and troubleshooting - PSTN connectivity and gateway configuration |
| Topic 5: System Maintenance and Troubleshooting | - Fault isolation and resolution procedures - Monitoring system performance and logs |
| Topic 6: Security and Access Control | - Network security considerations - User permissions and system access control |
| Topic 7: Voicemail and Unified Messaging | - Voicemail Pro configuration - Message delivery and integration options |
| Topic 8: Installation and Initial Configuration | - System setup and configuration wizard - Licensing and feature activation |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. A customer returns the planning forms for a new Message Networking (MN) implementation. They indicate that the MN system should have an IP address of
66.255.22.34 with a subnet mask of 255.255.255.0 and a default gateway of 66.255.21.1.
Why is the MN server unable to transmit packets outside of its local subnet?
A) The customer has installed a firewall on the default gateway of 66.255.21.1.
B) The subnet mask of 255.255.255.0 is inappropriate for the class A IP address 66.x.x.x.
C) The MN server should not have a public IP address like 66.x.x.x; it should have a private address like 10.x.x.x or 192.168.x.x.
D) The default gateway is on a subnet different from the MN, thereby making it unreachable.
2. A single Modular Messaging 3.1 for Exchange Message Application Server called MYMAS1 is running all services, including Call Me. In Voice Mail System Configuration, Call Me is enabled. The subscriber mailbox has the Allow Call Me option selected, and the mailbox is using the default rule to a valid external phone number of 915305558956. During acceptance testing, this phone number never rings with a Call Me call when a message is left in the mailbox.
What are two reasons that the Call Me call doesn't reach the specified number? (Choose two.)
A) The Call Me dialing rules are configured to not require the 91 before the rest of the number.
B) The Call Me port group is set to None in Voice Mail System Configuration, Message Application Servers, MYMAS1, Port Groups, Usage tab.
C) A restriction in the PBX is preventing the outcall.
D) In Voice Mail System Configuration, Call Me, the Message Application Server running the Call Me service is identified, but the Message Application Servers that make the calls are not in the list.
3. Which tool is used to confirm the correct operation of Dialogic Integration cards prior to the Messaging Application Server (MAS) services being installed and configured?
A) Dialogic PBX expert
B) Port Monitor
C) Dialogic Line Tester
D) Dialogic Configuration Manager
4. Which message category is new in Modular Messaging (MM) release 3.1?
A) Draft
B) Deleted
C) Saved
D) Offline
5. In a multiple Avaya Messaging Application Server (MAS) environment, during scheduled maintenance of the Microsoft Exchange server, the server is unavailable. A subscriber logs in via the TUI and listens to two messages and hangs up. Later the same subscriber logs in via the TUI and finds that there are no messages during the same maintenance downtime.
What is the likely cause of the problem?
A) Centralized Offline Storage Folder was not configured correctly.
B) The subscriber deleted the messages from the Microsoft Exchange Server using Microsoft Outlook.
C) The subscriber's TUI administration was changed to Audix or Serenade.
D) The subscriber had offline access and deleted the messages during the maintenance.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |


