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Avaya 77201X Exam Syllabus Topics:

Section	Objectives
Topic 1: IP Office Platform Architecture and Design	- Solution components and deployment models 1. Voicemail Pro 2. Server Edition 3. One-X Mobile/Portal 4. IP500 V2 control unit - Licensing and capacity planning 1. License types and activation 2. Maximum simultaneous calls 3. VCM card capacity
Topic 2: Networking and Integration	- Integration with Avaya ecosystem 1. SIP trunking 2. Avaya Aura integration 3. H.323 networking - IP networking 1. Quality of Service (QoS) 2. NAT and firewall traversal 3. LAN/WAN configuration
Topic 3: Telephony Features and Applications	- Voicemail and messaging 1. Embedded voicemail 2. Voicemail Pro configuration 3. Voicemail greetings management - Call handling and routing 1. Hunt groups 2. Time profiles 3. Incoming call routes 4. Short codes
Topic 4: Troubleshooting and Maintenance	- Diagnostics and monitoring 1. Call quality monitoring 2. System status monitoring 3. Log analysis - Common issues resolution 1. Firmware upgrades 2. Registration failures 3. Call quality issues
Topic 5: Installation and Configuration	- User and extension configuration 1. Remote worker setup 2. Mobile twinning 3. User creation and administration 4. Hot desking - Initial system setup 1. IP Office Web Manager 2. Basic configuration wizard 3. IP Office Manager

Avaya IP Office™ Platform Implement Certified Sample Questions:

Question #1

Which feature allows a user to redirect calls to voicemail immediately?

A. Call Forwarding
B. Voicemail Collect
C. Call Diversion
D. Do Not Disturb

Reveal Solution Discussion 0

Correct Answer: D 🗳️