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Avaya 6201.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Call Management System (CMS) Implementation | - CMS architecture and data collection
|
| Avaya Contact Center Integration | - Contact center call flow design
|
| Avaya Aura Communication Manager Core Configuration | - Station and endpoint administration
|
Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:
A technician integrates the customer's network and links the CM reference between CM and CMS is greater than 24 hours.
What can be done to fix the problem?
- A. Shutdown the CMS to the ak prompt level and adjust the BIOS time.
- B. From Solaris login as root and use the date command
- C. In. CMS, login as root and use the /cms/datesync command to sync the CMS and CM time.
- D. Run the script /cms/install/autotime to synchronize the Communication Manager's time to the CMS
Explanation: Only visible for DumpsMaterials members. You can sign-up / login (it's free).
In an active Expert Agent Selection (EAS) environment, what is each hunt group known as?
- A. Vector
- B. Agent
- C. Split
- D. Skill
Explanation: Only visible for DumpsMaterials members. You can sign-up / login (it's free).
Which Communication Manager SAT command provides a list of vectors that contain a specific variable?
- A. List trace variables
- B. list usage variable
- C. display variables
- D. Monitor variables
Explanation: Only visible for DumpsMaterials members. You can sign-up / login (it's free).
Which two Communication Manager features does the VAL circuit pack support? (Choose two.)
- A. Integrated Announcements
- B. Voice over IP
- C. Music-on-hold
- D. Local Announcements
Explanation: Only visible for DumpsMaterials members. You can sign-up / login (it's free).
A customer just upgraded their CMS to release R16 from release Rt4. The switch is release CM4 and is not going to be upgraded to CM 6 until next week When the switch is upgraded, what needs to happen before the link will come up using the CM6 protocol?
- A. Only the switch release in the CMS needs to be changed to CM6.
- B. It is not necessary far either the reporting adjunct or the switch release to change.
- C. Both the reporting adjunct the switch and the switch release in the CMS need to be updated
- D. Only the reporting adjunct in the switch needs to be changed to R16 CMS.


