New 2025 Realistic Free CompTIA SK0-005 Exam Dump Questions & Answer [Q198-Q214] | DumpsMaterials

New 2025 Realistic Free CompTIA SK0-005 Exam Dump Questions & Answer [Q198-Q214]

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New 2025 Realistic Free CompTIA SK0-005 Exam Dump Questions and Answer

SK0-005 Practice Test Engine: Try These 492 Exam Questions

NEW QUESTION # 198
A technician is working on a Linux server. The customer has reported that files in the home directory are missing. The /etc/ f stab file has the following entry:
nfsserver:/home /home nfs defaults 0 0
However, a df -h /home command returns the following information:
/dev/sda2 10G 1G 9G 10% /home
Which of the following should the technician attempt FIRST to resolve the issue?

  • A. umount nfsserver:/home
  • B. mount /home
  • C. mkdir /home
  • D. rmdir nfsserver:/home/dev/sda2

Answer: A

Explanation:
The /etc/fstab file contains the information about the file systems that are mounted automatically at boot time or on demand. The entry nfsserver:/home /home nfs defaults 0 0 indicates that the /home directory on the local server is mounted from the /home directory on a remote server called nfsserver using the NFS protocol.
However, the df -h /home command shows that the /home directory is actually mounted from a local partition
/dev/sda2, which may not contain the user's files. This means that the NFS mount failed or was overridden by another mount. To resolve the issue, the technician should attempt to unmount the local partition using umount nfsserver:/home, which will detach the /home directory from /dev/sda2. Then, the technician should try to mount the NFS share again using mount /home, which will attach the /home directory to nfsserver:/home according to the /etc/fstab entry12. Creating a new directory (A) or removing an existing one would not help, as they would not affect the mount point. Mounting /home (D) without unmounting it first would not work, as it would result in an error that the mount point is busy3. References: 1
https://askubuntu.com/questions/374870/home-directory-not-being-created 2
https://www.techrepublic.com/article/how-to-properly-automount-a-drive-in-ubuntu-linux/ 3
https://serverfault.com/questions/587855/cannot-find-home-directory-on-linux-server


NEW QUESTION # 199
An administrator is alerted to a hardware failure in a mission-critical server. The alert states that two drives have failed. The administrator notes the drives are in different RAID 1 arrays, and both are hot-swappable.
Which of the following steps will be the MOST efficient?

  • A. Shut down the server and replace the drives.
  • B. Replace both failed drives at the same time.
  • C. Replace one drive, wait for a rebuild, and replace the next drive.
  • D. Replace all the drives in both degraded arrays.

Answer: B

Explanation:
Explanation
Since both drives are in different RAID 1 arrays and both are hot-swappable, the most efficient step is to replace both failed drives at the same time. This can minimize the downtime and avoid unnecessary reboots.
RAID 1 provides mirroring, which means that data is duplicated on both drives in the array. Therefore, replacing one drive will not affect the data on the other drive or the functionality of the array. References:
https://en.wikipedia.org/wiki/Standard_RAID_levels#RAID_1


NEW QUESTION # 200
A data center has 4U rack servers that need to be replaced using VMs but without losing any data. Which of the following methods will MOST likely be used to replace these servers?

  • A. Unattended scripted OS installation
  • B. VM cloning
  • C. P2V

Answer: B

Explanation:
P2V (Physical to Virtual) is a method of converting a physical server into a virtual machine that can run on a hypervisor. This method can be used to replace 4U rack servers with VMs without losing any data, as it preserves the configuration and state of the original server. P2V can also reduce hardware costs, power consumption, and space requirements. Verified References: [What is P2V?]


NEW QUESTION # 201
A systems administrator is performing maintenance on 12 Windows servers that are in different racks at a large datacenter. Which of the following would allow the administrator to perform maintenance on all 12 servers without having to physically be at each server? (Choose two.)

  • A. A console connection
  • B. A virtual administration console
  • C. IP KVM
  • D. Remote desktop
  • E. Remote drive access
  • F. A crash cart

Answer: C,D

Explanation:
Reference:
https://www.blackbox.be/en-be/page/27559/Resources/Technical-Resources/Black-Box-Explains/kvm/ Benefits-of-using-KVM-over-IP


NEW QUESTION # 202
A systems administrator deployed a new web proxy server onto the network. The proxy server has two interfaces: the first is connected to an internal corporate firewall, and the second is connected to an internet- facing firewall. Many users at the company are reporting they are unable to access the Internet since the new proxy was introduced. Analyze the network diagram and the proxy server's host routing table to resolve the Internet connectivity issues.
INSTRUCTIONS
Perform the following steps:
1. Click on the proxy server to display its routing table.
2. Modify the appropriate route entries to resolve the Internet connectivity issue.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Answer:

Explanation:

Explanation:


NEW QUESTION # 203
An administrator is configuring a host-based firewall tor a server. The server needs to allow SSH, FTP, and LDAP traffic. Which of the following ports must be configured so this traffic will be allowed? (Select THREE).

  • A. 0
  • B. 1
  • C. 2
  • D. 3
  • E. 4
  • F. 5
  • G. 6
  • H. 7

Answer: E,F,G

Explanation:
These are the port numbers that must be configured on a host-based firewall for a server that needs to allow SSH, FTP, and LDAP traffic. A port number is a numerical identifier that specifies a communication endpoint for a network protocol or an application. A host-based firewall is a software tool that monitors and controls incoming and outgoing network traffic on a single host based on predefined rules. SSH (Secure Shell) is a protocol that allows secure remote access and file transfer over an encrypted connection. The default port number for SSH is 22. FTP (File Transfer Protocol) is a protocol that allows transferring files between hosts over a network connection. The default port number for FTP is 21. LDAP (Lightweight Directory Access Protocol) is a protocol that allows accessing and managing directory services over a network connection. The default port number for LDAP is 389. Reference: https://www.howtogeek.com/190014/virtualization-basics-understanding-techniques-and-fundamentals/ https://www.howtogeek.com/220152/what-is-the-difference-between-127.0.0.1-and-0.0.0.0/ https://www.howtogeek.com/428483/what-is-end-to-end-encryption-and-why-does-it-matter/


NEW QUESTION # 204
Which of the following describes a configuration in winch both nodes of a redundant system respond to service requests whenever possible?

  • A. Fallback
  • B. Active-passive
  • C. Failover
  • D. Active-active

Answer: D

Explanation:
Active-active is a configuration in which both nodes of a redundant system respond to service requests whenever possible. It can improve the performance, availability, and load balancing of the system by distributing the workload among the nodes. However, it also requires more synchronization and coordination between the nodes to avoid conflicts or errors. Verified Reference: [Active-active], [Redundant system]


NEW QUESTION # 205
An administrator notices a server is offline. Upon checking the console, the administrator discovers the server is stuck at:
Configuring Memory.............
After a reboot, the server still exhibits the same behavior. The administrator is able to log in to the OOB remote management but is unable to log in to the server. Which of the following is the most likely cause of this issue?

  • A. The VRAM is insufficient
  • B. A DIMM has failed
  • C. The BIOS needs to be updated
  • D. The RAID cache has failed

Answer: B

Explanation:
The error message "Configuring Memory..." and the fact that the server is stuck at this point strongly suggest that a DIMM (memory module) has failed. Memory issues are commonly diagnosed when servers hang during the memory configuration phase of boot.
* DIMM failure (Answer A): When a memory module fails, the server can get stuck at the memory initialization process during boot.
* VRAM insufficiency (Option B): VRAM (video memory) issues would typically cause display-related errors, not memory configuration issues.
* RAID cache failure (Option C): RAID cache issues would lead to storage errors but not prevent the system from configuring memory.
* BIOS update (Option D): While BIOS issues can cause boot failures, the error message suggests a memory-specific issue.
CompTIA Server+ Reference:This topic relates to SK0-005 Objective 3.3: Diagnose hardware problems.


NEW QUESTION # 206
A technician needs to deploy an operating system that would optimize server resources. Which of the following server installation methods would BEST meet this requirement?

  • A. Full
  • B. Core
  • C. GUI
  • D. Bare metal

Answer: B

Explanation:
The server installation method that would optimize server resources is core. Core is a minimal installation option that is available for some operating systems, such as Windows Server and Linux. Core installs only the essential components and features of the operating system, without any graphical user interface (GUI) or other unnecessary services or applications. Core reduces the disk footprint, memory usage, CPU consumption, and attack surface of the server, making it more efficient and secure. Core can be managed remotely using command-line tools, PowerShell, or GUI tools.


NEW QUESTION # 207
A technician is attempting to log in to a Linux server as root but cannot remember the administrator password. Which of the following is the LEAST destructive method of resetting the administrator password?

  • A. Adjust the GRUB boot parameters to boot into single-user mode. Run passwd from the command prompt.
  • B. Boot using a Linux live CD and mount the hard disk to /mnt. SCP the /etc directory from a known accessible server to /mnt/etc.
  • C. Boot using a Linux live CD and mount the hard disk to /mnt. Change to the /mnt/etc directory. Edit the passwd file found in that directory.
  • D. Reinstall the OS in overlay mode. Reset the root password from the install GUI screen.

Answer: A

Explanation:
This is the least destructive method of resetting the administrator password because it does not require modifying any files or reinstalling the OS. It only requires changing the boot parameters temporarily and running a command to change the password. Reference: https://wiki.archlinux.org/title/Reset_lost_root_password#Using_GRUB


NEW QUESTION # 208
An organization recently experienced power outages. The administrator noticed the server did not have enough time to shut down properly. After the outages, the administrator had additional batteries installed in the UPS. Which of the following best describes the solution the administrator implemented?

  • A. The solution increased power out.
  • B. The solution improved load balancing,
  • C. The solution extended runtime.
  • D. The solution reduced shutdown time.

Answer: C

Explanation:
The solution the administrator implemented extended runtime. Runtime is the amount of time that a UPS can provide backup power to a server in case of a power outage. By installing additional batteries in the UPS, the administrator increased the capacity and duration of the backup power, allowing the server more time to shut down properly.
References: CompTIA Server+ SK0-005 Certification Study Guide, Chapter 1, Lesson 1.4, Objective 1.4


NEW QUESTION # 209
A server administrator is trying to determine the cause of a slowdown on a database server. Upon investigation, the administrator determines the issue is in the storage subsystem. Which of the following will most likely resolve this issue?

  • A. Implementing deduplication on the storage
  • B. Reformatting the disk as FAT32
  • C. Increasing IOPS by implementing flash storage
  • D. Extending capacity by installing a 4TB SATA disk

Answer: C

Explanation:
Increasing IOPS (input/output operations per second) by implementing flash storage is the most likely solution to resolve a slowdown issue in the storage subsystem of a database server. Flash storage uses solid-state drives (SSDs) that have faster read/write speeds and lower latency than traditional hard disk drives (HDDs). This can improve the performance of database queries and transactions. Implementing deduplication, extending capacity, or reformatting the disk as FAT32 are not likely to resolve the issue, as they do not affect the IOPS of the storage subsystem. References: [CompTIA Server+ Certification Exam Objectives], Domain 3.0:
Storage, Objective 3.5: Summarize hardware and features of various storage technologies.


NEW QUESTION # 210
A server administrator deployed a new product that uses a non-standard port for web access on port 8443.
However, users are unable to access the new
application. The server administrator checks firewall rules and determines 8443 is allowed. Which of the following is most likely the cause of the issue?

  • A. The new application's DNS entry is incorrect.
  • B. Intrusion detection is blocking the port.
  • C. The core switch has a network issue.
  • D. The application should be changed to use port 443.

Answer: A

Explanation:
Explanation
A DNS entry is a record that maps a domain name to an IP address. If the DNS entry for the new application is incorrect, users will not be able to resolve the domain name to the correct IP address and port number. This will prevent them from accessing the application, even if the firewall rules allow port 8443. To fix this issue, the server administrator should verify and update the DNS entry for the new application.
References: CompTIA Server+ Study Guide, Chapter 6: Networking, page 230.


NEW QUESTION # 211
A technician is setting up a repurposed server. The minimum requirements are 2TB while ensuring the highest performance and providing support for one drive failure. The technician has the following six drives available:

Which of the following drive selections should the technician utilize to best accomplish this goal?

  • A. 1, 2, 3, 5, and 6
  • B. 1, 2, 4, 5, and 6
  • C. 1,2, 4, and 6
  • D. 1, 2, 3, 4, and 6

Answer: B

Explanation:
RAID 5 configuration: Using five of the available drives in a RAID 5 configuration meets the requirements for:
Storage capacity: Four 600GB drives (2, 5, and 6) provide a total usable capacity of 2.4TB (4 *
600 * 0.8), exceeding the minimum requirement of 2TB. RAID 5 introduces parity data for fault tolerance, sacrificing some usable space (one drive's worth).
Performance: The combination of multiple drives in a RAID 5 array improves read performance compared to a single drive setup.
Fault tolerance: Even with a single drive failure (any of the five drives used in the RAID 5), the remaining drives can reconstruct the lost data, allowing the server to continue operating.


NEW QUESTION # 212
An administrator is deploying a new secure web server. The only administration method that is permitted is to connect via RDP. Which of the following ports should be allowed?
(Select two).

  • A. 0
  • B. 1
  • C. 2
  • D. 3
  • E. 4
  • F. 5
  • G. 6

Answer: B,E

Explanation:
Explanation
Port 443 is used for HTTPS, which is a secure version of HTTP that encrypts the data between the web server and the client. Port 3389 is used for RDP, which is a protocol that allows remote desktop connections to a server. These ports should be allowed for a secure web server that can be administered via RDP.
References:
CompTIA Server+ Certification Exam Objectives1, page 15
Common Ports Cheat Sheet: The Ultimate Ports & Protocols List2


NEW QUESTION # 213
Which of the following should a server administrator use when writing a script with a function that needs to be run ten times?

  • A. Loop
  • B. Variable
  • C. Comparator
  • D. Conditional

Answer: A

Explanation:
A loop is a programming construct used to repeat a block of code multiple times. In this case, if a function needs to run ten times, a loop (such as a for loop or while loop) would be the appropriate choice.
* Loop (Answer A): This allows the function to be executed repeatedly without writing redundant code.
* Variable (Option B): A variable is used to store data, but it doesn't handle repetition.
* Comparator (Option C): Comparators are used to compare values, not for repeating code.
* Conditional (Option D): Conditionals (if, else) are used for decision-making, not repeating actions multiple times.
CompTIA Server+ Reference:This topic is related to SK0-005 Objective 1.1: Understand basic scripting and automation concepts.


NEW QUESTION # 214
......


To earn the CompTIA SK0-005 certification, candidates must pass a 90-minute exam that consists of 90 multiple-choice and performance-based questions. SK0-005 exam is designed to test the candidate's knowledge and skills in server technologies, including hardware, software, storage, and networking. SK0-005 exam is available in several languages and can be taken at Pearson VUE testing centers worldwide. Upon passing the exam, candidates will receive the CompTIA Server+ certification, which is valid for three years.


CompTIA SK0-005 Exam Syllabus Topics:

TopicDetails

Server Hardware Installation and Management - 18%

Given a scenario, install physical hardware.- Racking
  1. Enclosure sizes
  2. Unit sizes
    - 1U, 2U, 3U, etc.
  3. Rack layout
    - Cooling management
    - Safety
    1. Proper lifting techniques
    2. Rack balancing
    3. Floor load limitations
    - Power distribution unit (PDU)
    - Keyboard-video-mouse (KVM) placement
    - Rail kits

- Power cabling

  1. Redundant power
    - Uninterruptible power supply (UPS)
    - Separate circuits
    - Separate providers
  2. Power connector types
  3. Cable management

- Network cabling

  1. Redundant networking
  2. Twisted pair
  3. Fiber
    - SC
    - LC
    - Single mode
    - Multimode
  4. Gigabit
  5. 10 GigE
  6. Small form factor pluggable (SFP)
  7. SFP+
  8. Quad small form factor pluggable (QSFP)
  9. Cable management

- Server chassis types

  1. Tower
  2. Rack mount
  3. Blade enclosure

- Server components

  1. Hardware compatibility list (HCL)
  2. Central processing unit (CPU)
  3. Graphics processing unit (GPU)
  4. Memory
  5. Bus types
  6. Interface types
  7. Expansion cards
Given a scenario, deploy and manage storage.- RAID levels and types
  1. 0
  2. 1
  3. 5
  4. 6
  5. 10
  6. Just a bunch of disks (JBOD)
  7. Hardware vs. software

- Capacity planning
- Hard drive media types

  1. Solid state drive (SSD)
    - Wear factors
    1. Read intensive
    2. Write intensive
  2. Hard disk drive (HDD)
    - Rotations per minute (RPM)
    1. 15,000
    2. 10,000
    3. 7,200
  3. Hybrid

- Interface types

  1. Serial attached SCSI (SAS)
  2. Serial ATA (SATA)
  3. Peripheral component interconnect (PCI)
  4. External serial advanced technology attachment (eSATA)
  5. Universal serial bus (USB)
  6. Secure digital (SD)

- Shared storage

  1. Network attached storage (NAS)
    - Network file system (NFS)
    - Common Internet file system (CIFS)
  2. Storage area network (SAN)
    - Internet small computer systems interface (iSCSI)
    - Fibre Channel
    - Fibre Channel over Ethernet (FCoE)
Given a scenario, perform server hardware maintenance.- Out-of-band management
  1. Remote drive access
  2. Remote console access
  3. Remote power on/off
  4. Internet protocol keyboard-video-mouse (IP KVM)

- Local hardware administration

  1. Keyboard-video-mouse (KVM)
  2. Crash cart
  3. Virtual administration console
  4. Serial connectivity
  5. Console connections

- Components

  1. Firmware upgrades

- Drives
- Hot-swappable hardware

  1. Drives
  2. Cages
  3. Cards
  4. Power supplies
  5. Fans

- Basic input/output system (BIOS)/Unified Extensible Firmware Interface (UEFI)

Server Administration - 30%

Given a scenario, install server operating systems.- Minimum operating system (OS) requirements
- Hardware compatibility list (HCL)
- Installations
  1. Graphical user interface (GUI)
  2. Core
  3. Bare metal
  4. Virtualized
  5. Remote
  6. Slip streamed/unattended
    - Scripted installations
    - Additional drivers
    - Additional applications and utilities
    - Patches
  7. Media installation type
    - Network
    - Optical
    - Universal serial bus (USB)
    - Embedded
  8. Imaging
    - Cloning
    1. Virtual machine (VM) cloning
    2. Physical clones
    3. Template deployment
    4. Physical to virtual (P2V)

- Partition and volume types

  1. Global partition table (GPT) vs. master boot record (MBR)
  2. Dynamic disk
  3. Logical volume management (LVM)

- File system types

  1. ext4
  2. New technology file system (NTFS)
  3. VMware file system (VMFS)
  4. Resilient file system (ReFS)
  5. Z file system (ZFS)
Given a scenario, configure servers to use network infrastructure services.- IP configuration
- Virtual local area network (VLAN)
- Default gateways
- Name resolution
  1. Domain name service (DNS)
  2. Fully qualified domain name (FQDN)
  3. Hosts file

- Addressing protocols

  1. IPv4
    - Request for comments (RFC) 1918 address spaces
  2. IPv6

- Firewall

  1. Ports

- Static vs. dynamic

  1. Dynamic host configuration protocol (DHCP)

- MAC addresses

Given a scenario, configure and maintain server functions and features.- Server roles requirements
  1. Print
  2. Database
  3. File
  4. Web
  5. Application
  6. Messaging
  7. Baselining
    - Documentation
    - Performance metrics

- Directory connectivity
- Storage management

  1. Formatting
  2. Connectivity
  3. Provisioning
  4. Partitioning
  5. Page/swap/scratch location and size
  6. Disk quotas
  7. Compression
  8. Deduplication

- Monitoring

  1. Uptime
  2. Thresholds
  3. Performance
    - Memory
    - Disk
    1. Input output operations per second (IOPS)
    2. Capacity vs. utilization
    - Network
    - Central processing unit (CPU)
  4. Event logs
    - Configuration
    - Shipping
    - Alerting
    - Reporting
    - Retention
    - Rotation

- Data migration and transfer

  1. Infiltration
  2. Exfiltration
  3. Disparate OS data transfer
    - Robocopy
    - File transfer
    - Fast copy
    - Secure copy protocol (SCP)

- Administrative interfaces

  1. Console
  2. Remote desktop
  3. Secure shell (SSH)
  4. Web interface
Explain the key concepts of high availability for servers.- Clustering
  1. Active-active
  2. Active-passive
  3. Failover
  4. Failback
  5. Proper patching procedures
  6. Heartbeat

- Fault tolerance

  1. Server-level redundancy vs. component redundancy

- Redundant server network infrastructure

  1. Load balancing
    - Software vs. hardware
    - Round robin
    - Most recently used (MRU)
  2. Network interface card (NIC) teaming and redundancy
    - Failover
    - Link aggregation
Summarize the purpose and operation of virtualization.- Host vs. guest
- Virtual networking
  1. Direct access (bridged)
  2. Network address translation (NAT)
  3. vNICs
  4. Virtual switches

- Resource allocation and provisioning

  1. CPU
  2. Memory
  3. Disk
  4. NIC
  5. Overprovisioning
  6. Scalability

- Management interfaces for virtual machines
- Cloud models

  1. Public
  2. Private
  3. Hybrid
Summarize scripting basics for server administration.- Script types
  1. Bash
  2. Batch
  3. PowerShell
  4. Virtual basic script (VBS)

- Environment variables
- Comment syntax
- Basic script constructs

  1. Loops
  2. Variables
  3. Conditionals
  4. Comparators

- Basic data types

  1. Integers
  2. Strings
  3. Arrays

- Common server administration scripting tasks

  1. Startup
  2. Shut down
  3. Service
  4. Login
  5. Account creation
  6. Bootstrap
Explain the importance of asset management and documentation.- Asset management
  1. Labeling
  2. Warranty
  3. Leased vs. owned devices
  4. Life-cycle management
    - Procurement
    - Usage
    - End of life
    - Disposal/recycling
  5. Inventory
    - Make
    - Model
    - Serial number
    - Asset tag

- Documentation management

  1. Updates
  2. Service manuals
  3. Architecture diagrams
  4. Infrastructure diagrams
  5. Workflow diagrams
  6. Recovery processes
  7. Baselines
  8. Change management
  9. Server configurations
  10. Company policies and procedures
    - Business impact analysis (BIA)
    - Mean time between failure (MTBF)
    - Mean time to recover (MTTR)
    - Recovery point objective (RPO)
    - Recovery time objective (RTO)
    - Service level agreement (SLA)
    - Uptime requirements

- Document availability
- Secure storage of sensitive documentation

Explain licensing concepts.- Models
  1. Per-instance
  2. Per-concurrent user
  3. Per-server
  4. Per-socket
  5. Per-core
  6. Site-based
  7. Physical vs. virtual
  8. Node-locked
  9. Signatures

- Open source
- Subscription
- License vs. maintenance and support
- Volume licensing
- License count validation

  1. True up

- Version compatibility

  1. Backward compatible
  2. Forward compatible

Security and Disaster Recovery - 24%

Summarize data security concepts.- Encryption paradigms
  1. Data at rest
  2. Data in transit

- Retention policies
- Data storage

  1. Physical location storage
  2. Off-site vs. on-site

- UEFI/BIOS passwords
- Bootloader passwords
- Business impact

  1. Data value prioritization
  2. Life-cycle management
  3. Cost of security vs. risk and/or replacement
Summarize physical security concepts.- Physical access controls
  1. Bollards
  2. Architectural reinforcements
    - Signal blocking
    - Reflective glass
    - Datacenter camouflage
  3. Fencing
  4. Security guards
  5. Security cameras
  6. Locks
    - Biometric
    - Radio frequency identification (RFID)
    - Card readers
    - Mantraps
    - Safes

- Environmental controls

  1. Fire suppression
  2. Heating, ventilation, and cooling (HVAC)
  3. Sensors
Explain important concepts pertaining to identity and access management for server administration.- User accounts
- User groups
- Password policies
  1. Length
  2. Lockout
  3. Enforcement

- Permissions and access controls

  1. Role-based
  2. Rule-based
  3. Scope based
  4. Segregation of duties
  5. Delegation

- Auditing

  1. User activity
  2. Logins
  3. Group memberships
  4. Deletions

- Multifactor authentication (MFA)

  1. Something you know
  2. Something you have
  3. Something you are

- Single sign-on (SSO)

Explain data security risks and mitigation strategies.- Security risks
  1. Hardware failure
  2. Malware
  3. Data corruption
  4. Insider threats
  5. Theft
    - Data loss prevention (DLP)
    - Unwanted duplication
    - Unwanted publication
  6. Unwanted access methods
    - Backdoor
    - Social engineering
  7. Breaches
    - Identification
    - Disclosure

- Mitigation strategies

  1. Data monitoring
  2. Log analysis
    - Security information and event management (SIEM)
  3. Two-person integrity
    - Split encryption keys tokens
    - Separation of roles
  4. Regulatory constraints
    - Governmental
    - Individually privileged information
    1. Personally identifiable information (PII)
    2. Payment Card Industry DataSecurity Standard (PCI DSS)
  5. Legal considerations
    - Data retention
    - Subpoenas
Given a scenario, apply server hardening methods.- OS hardening
  1. Disable unused services
  2. Close unneeded ports
  3. Install only required software
  4. Apply driver updates
  5. Apply OS updates
  6. Firewall configuration

- Application hardening

  1. Install latest patches
  2. Disable unneeded services, roles, or features

- Host security

  1. Antivirus
  2. Anti-malware
  3. Host intrusion detection system (HIDS)/Host intrusion prevention system (HIPS)

- Hardware hardening

  1. Disable unneeded hardware
  2. Disable unneeded physical ports, devices, or functions
  3. Set BIOS password
  4. Set boot order

- Patching

  1. Testing
  2. Deployment
  3. Change management
Summarize proper server decommissioning concepts.- Proper removal procedures
  1. Company policies
  2. Verify non-utilization
  3. Documentation
    - Asset management
    - Change management

- Media destruction

  1. Disk wiping
  2. Physical
    - Degaussing
    - Shredding
    - Crushing
    - Incineration
  3. Purposes for media destruction

- Media retention requirements
- Cable remediation

  1. Power
  2. Networking

- Electronics recycling

  1. Internal vs. external
  2. Repurposing
Explain the importance of backups and restores.- Backup methods
  1. Full
  2. Synthetic full
  3. Incremental
  4. Differential
  5. Archive
  6. Open file
  7. Snapshot

- Backup frequency
- Media rotation
- Backup media types

  1. Tape
  2. Cloud
  3. Disk
  4. Print

- File-level vs. system-state backup
- Restore methods

  1. Overwrite
  2. Side by side
  3. Alternate location path

- Backup validation

  1. Media integrity
  2. Equipment
  3. Regular testing intervals

- Media inventory before restoration

Explain the importance of disaster recovery.- Site types
  1. Hot site
  2. Cold site
  3. Warm site
  4. Cloud
  5. Separate geographic locations

- Replication

  1. Constant
  2. Background
  3. Synchronous vs. asynchronous
  4. Application consistent
  5. File locking
  6. Mirroring
  7. Bidirectional

- Testing

  1. Tabletops
  2. Live failover
  3. Simulated failover
  4. Production vs. non-production

Troubleshooting - 28%

Explain the troubleshooting theory and methodology.- Identify the problem and determine the scope.
  1. Question users/stakeholders and identify changes to the server/environment.
  2. Collect additional documentation/logs.
  3. If possible, replicate the problem as appropriate.
  4. If possible, perform backups before making changes.
  5. Escalate, if necessary.

- Establish a theory of probable cause (question the obvious).

  1. Determine whether there is a common element or symptom causing multiple problems.

- Test the theory to determine the cause.

  1. Once the theory is confirmed, determine the next steps to resolve the problem.
  2. If the theory is not confirmed, establish a new theory.

- Establish a plan of action to resolve the problem.

  1. Notify impacted users.

- Implement the solution or escalate.

  1. Make one change at a time and test/confirm the change has resolved the problem.
  2. If the problem is not resolved, reverse the change, if appropriate, and implement a new change.

- Verify full system functionality and, if applicable, implement preventive measures.
- Perform a root cause analysis.
- Document findings, actions, and outcomes throughout the process.

Given a scenario, troubleshoot common hardware failures.- Common problems
  1. Predictive failures
  2. Memory errors and failures
    - System crash
    1. Blue screen
    2. Purple screen
    3. Memory dump
    - Utilization
    - Power-on self-test (POST) errors
    - Random lockups
    - Kernel panic
  3. Complementary metal-oxide-semiconductor (CMOS) battery failure
  4. System lockups
  5. Random crashes
  6. Fault and device indication
    - Visual indicators
  7. Light-emitting diode (LED)
  8. Liquid crystal display (LCD) panel readouts
    - Auditory or olfactory cues
    - POST codes
  9. Misallocated virtual resources

- Causes of common problems

  1. Technical
    - Power supply fault
    - Malfunctioning fans
    - Improperly seated heat sink
    - Improperly seated cards
    - Incompatibility of components
    - Cooling failures
    - Backplane failure
    - Firmware incompatibility
    - CPU or GPU overheating
  2. Environmental
    - Dust
    - Humidity
    - Temperature

- Tools and techniques

  1. Event logs
  2. Firmware upgrades or downgrades
  3. Hardware diagnostics
  4. Compressed air
  5. Electrostatic discharge (ESD) equipment
  6. Reseating or replacing components and/or cables

 

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