Practice APSS 46150T exam. Online Exam Practice Tests with detailed explanations! Pass 46150T with confidence!
46150T - APSS Avaya Solutions for Midsized Customers Online Test Practice Tests 2021 | DumpsMaterials
NEW QUESTION 17
Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Server or Select Edition? (Select four.)
- A. VMware
- B. Linux Server
- C. Hyper-V
- D. IP500 V2
- E. Cloud computing platform
Answer: A,B,C,E
NEW QUESTION 18
A customer seeks communications for 150 employees, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance.
Which Avaya IP Office TM edition best fits this need?
- A. Preferred Edition
- B. Basic Edition
- C. Select Edition
- D. Essential Edition
- E. Server Edition
Answer: E
NEW QUESTION 19
A customer is looking for 30 endpoints to use in a busy contact center that is tightly integrated with the line of business.
Which of these endpoints would you recommend?
- A. J139
- B. K165
- C. K155
- D. J129
- E. J179
Answer: C
NEW QUESTION 20
Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?
- A. Desktop Trigger
- B. Standard Edition
- C. Recorder Edition
- D. Workforce Management
- E. Quality Management Edition
Answer: D
NEW QUESTION 21
Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)
- A. Provides rapid deployment targets
- B. Supports the distribution of on-premise and remote agents and supervisors
- C. Offers only simple inbound voice call routing and reporting
- D. Is built for Avaya IX TM Workforce Engagement Select
- E. Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions
Answer: A,B,D
NEW QUESTION 22
You are reaching out to a prospective customer to discuss Avaya IX TM Workforce Engagement Select.
Who should you reach out to as the primary decisionmakers? (Select two.)
- A. Director of IT
- B. Contact Center agents
- C. Quality assurance managers and supervisors
- D. Contact Center directors and managers
Answer: B
NEW QUESTION 23
What features does Avaya Call Reporting provide, which Media Manager does not? (Select three.)
- A. Basic call recording
- B. Customizable reporting
- C. Integrated video capture for agents and callers
- D. Real-time agent wallboards and dashboards
- E. Complete and searchable call data
Answer: A,B,D
NEW QUESTION 24
A prospective customer contact says, "Our business is very complex, Our agents work in six major databases on every call."
Which of the following attributes will help your proposals how that Avaya IP Office TM is easy to integrate?
- A. Simple
- B. Scalable
- C. Modular
- D. Resilient
- E. Secure
Answer: D
NEW QUESTION 25
What is the currently correct brand name for the Avaya audio/video/web conferencing software that works with Avaya IP Office TM ?
- A. Avaya IX TM Meetings
- B. Avaya IX TM Workplace
- C. Avaya Personal Edition
- D. Avaya Equinox TM
- E. Avaya IX TM Spaces
Answer: B
NEW QUESTION 26
Which of the following features support a claim that Avaya IP Office TM makes it easier to record calls, manage and report upon such recordings? (Select two.)
- A. Web RTC High Availability
- B. Cloud Operations Manager
- C. Simplified Web Self-Administration
- D. Avaya Call Reporting
- E. Media Manager
Answer: D,E
NEW QUESTION 27
A potential customer in the Hospitality market is looking for a communication solution sized for hotel branches, with high-quality endpoints that will allow them to customize functionality and add their own branding.
Which of the following products will satisfy that need? (Select two.)
- A. Avaya IP Office TM
- B. Avaya Vantage K165 endpoints
- C. Avaya J-169 desk phones
- D. Avaya DECT-6 wireless endpoints
- E. Avaya Aura®
Answer: B,D
NEW QUESTION 28
Which of the following platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Basic, Essential or Preferred Edition?
- A. VMware
- B. Linux Server
- C. Cloud computing platform
- D. Hyper-V
- E. IP500 V2
Answer: D
NEW QUESTION 29
Your customer tells you that they have been having issues related to agent productivity and compliance, but that their current system doesn't provide away to track or measure performance.
Which feature of Avaya IX TM Workforce Engagement Select would enables them to create customizable, role-based scorecards and dashboards to measure the performance of all agents, queues, teams, groups, sites and lines of business supported by the contact center?
- A. Live Monitor
- B. Contact Recording
- C. Coach and Learn
- D. Quality Management
- E. Analyze module
Answer: D
NEW QUESTION 30
Which of the following are features of IP Office Support Services (IPOSS)? (Select two.)
- A. IPOSS includes remote diagnostic capabilities.
- B. Avaya IP OfficeTM cloud deployment subscribers must buy a prepaid IPOSS contract on top of their monthly subscription fees.
- C. IPOS Scan be sold under wholesale and co-delivery models.
- D. Default coverage hours for IPOSSare365x 24.
- E. IPOSS includes major software upgrades, updates and patches.
Answer: B,C
NEW QUESTION 31
A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse.
Which of the following products will satisfy that need? (Select two.)
- A. Avaya Web RTC soft clients
- B. Avaya IX Conference Phones
- C. Avaya IP Office TM
- D. Avaya Aura
- E. Avaya J139 desk phones
Answer: B,E
NEW QUESTION 32
You are proposing Avaya IP Office TM to a regional provider of business telephony as a service.
Which of the following features should you highlight?
- A. Cloud Operations Manager
- B. Simplified Web Self-Administration
- C. Avaya Call Reporting
- D. Avaya IX TM Spaces
- E. IP Office Media Manager
Answer: D
NEW QUESTION 33
Which of the following are features of IP Office Support Services (IPOSS)? (Select two.)
- A. IPOSS includes major software upgrades, updates and patches.
- B. IPOSS includes remote diagnostic capabilities.
- C. Avaya IP OfficeTM cloud deployment subscribers must buy a prepaid IPOSS contract on top of their monthly subscription fees.
- D. IPOS Scan be sold under wholesale and co-delivery models.
- E. Default coverage hours for IPOSSare365x 24.
Answer: A,D
NEW QUESTION 34
Customers implementing Avaya Contact Center Select can choose_______or_______as their agent interface.
- A. Avaya IX TM Workspaces browser
- B. Avaya IX TM Workplace
- C. Avaya IX TM Meetings
- D. Agent Desktop
Answer: C,D
NEW QUESTION 35
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