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SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. A company was recently certified as a B Corp. What stage of the corporate social responsibility (CSR) maturity curve is the firm in?

A) Assimilation
B) Integration
C) Adaptation
D) Transformation

2. One kind of bias that can occur during an interview is a halo bias. What is a halo bias?

A) Interviewers tend to rank candidates higher when they are similar to themselves.
B) Interviewer base a hiring decision immediately upon their first impression of the candidate.
C) An interviewer observes one positive trait in a candidate, and it positively influences the perception of other traits.
D) An interviewer observes one negative trait ina candidate and it negatively influences theperception of other traits.

3. A nonprofit health care facility conducts an engagement and culture survey, and the results indicate that employees throughout the organization believe leadership engages in favoritism by providing unequal opportunities for staff. General perceptions of the company's culture are poor, and many employees report intentions to leave their jobs. Several additional concerning findings are isolated to the philanthropic department, which is responsible for acquiring donors and securing charitable partnerships. Employees from this department report poor working relationships among staff, including gossiping and bullying among co-workers. Although the leadership team is aware of the poor working relationships in the philanthropic department, they have not asked the department director to address the issues because of the department's outstanding performance in recent years. However, after considering the recent survey results the leadership team decides to initiate a project to address the culture issues at the facility overall and within the philanthropy department specifically. The operations VP will oversee the project and ask an HR business partner (HRBP) to lead the project. The VP of operations requests that the HRBP collect additional survey data and conduct focus groups during the first phase of the project.
The philanthropy department director confides in the HRBP that behavioral issues with specific employees have not been addressed because the director prefers to avoid interpersonal confrontation. Which action should the HRBP take?

A) Gather peer feedback anonymously to help the director identity the causes of poor working relationships among employees.
B) Ask the operations VP to approve a leadership development program for the leadership team.
C) Suggest that the director deliver the feedback in a written format.
D) Counsel the director on strategies for establishing effective interpersonal interactions with employees.

4. Which of the following elements is the most critical when establishing an organizational diversity, equity, and inclusion (DE&I) strategy?

A) Budgetary allocations
B) Leadership buy-in
C) Training and development
D) Employee survey data

5. A recent company survey shows that 70% of employees report not having mastered the skills needed to do their jobs. Which approach to learning and development should the HR director implement to best help employees master the missing skills?

A) Apply the forgetting curve.
B) Gamify professional development opportunities.
C) Offer a diverse catalog of micro-courses.
D) Use pre- and post-training surveys.

Solutions: