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IBM M2040-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales and Positioning | - Target customer segments and use cases - Business value and ROI messaging |
| Implementation and Adoption | - Migration considerations from legacy systems - Customer onboarding and deployment basics |
| Licensing and Packaging | - Subscription models and offerings - Deployment options and service tiers |
| Product Capabilities | - Social networking and communities - Email and communication services - File sharing and content management - Web meetings and collaboration tools |
| IBM SmartCloud for Social Business Overview | - Cloud-based collaboration and social business concepts - Core product positioning and value proposition |
| Competitive and Market Knowledge | - Competitive differentiation in collaboration market - Key advantages over alternative solutions |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
Which is a key benefit of SmartCloud Engage over MS Office 365?
- A. Extranet collaboration due to the free unlimited guest accounts offered by Engage
- B. Voice over IP in Meetings
- C. Team Calendars
- D. Blogs
Correct Answer: A 🗳️
In what scenario is a Step-up part used?
- A. To offer a multi-year subscription
- B. To convert a trial to a paid subscription
- C. To offer the customer a price incentive if they have active on-premises S&S agreements
- D. To allow an upgrade from SmartCloud Notes to SmartCloud Meetings
Correct Answer: C 🗳️
What is the URL to log into SmartCloud for Social Business?
- A. www.socialcloud.com
- B. www.ibmcloud.com/social
- C. www.ibm.connections.com
- D. www.getsocial.com
Correct Answer: B 🗳️
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