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WGU Information Technology Management QGC1 Sample Questions:

1. Which statement describes the analysis phase of the systems development life cycle (SDLC)?

A) Establishing full descriptions of the desired features and operations of the system
B) Establishing a high-level strategy and goals for an intended project
C) Identifying end-user business requirements and refining project goals into defined functions and operations
D) Physically constructing software and information systems using programming languages

2. Which minor component holds non-volatile memory?

A) Read-only memory (ROM)
B) Arithmetic-logic unit (ALU)
C) Random-access memory (RAM)
D) Solid-state drive (SSD)

3. What distinguishes a wireframe from a prototype?

A) It shows layout and structure without interaction.
B) It is created without input from users.
C) It focuses on backend logic and data flow.
D) It provides a functional version of the solution.

4. A team tests a prototype prior to meeting with a company's client and discovers the "My Account" menu is not working. The team revises the code and presents a functioning prototype to the client.
Which advantage of prototyping does this describe?

A) Early detection of coding errors
B) Blueprint of the entire project
C) Static example of the finished product
D) Detailed instructions for development

5. A company wants to better manage and personalize interactions with its clients across phone, email, and chat platforms.
Which software type would support this goal?

A) Organizational knowledge base software
B) Enterprise workflow management system software
C) Customer satisfaction tracking platform software
D) Customer relationship management software

Solutions: