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HP HP2-H11 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design and Compatibility | 20% | - Security and management features - Virtualization infrastructure integration - Server and protocol compatibility |
| Topic 2: Market and Customer Needs | 25% | - ROI and TCO advantages - Customer business and technical requirements - Thin client market trends and benefits |
| Topic 3: HP Thin Client Portfolio | 30% | - Hardware specifications and features - t-series and multi-seat solutions - Operating systems and software options |
| Topic 4: Selling and Positioning | 25% | - Warranty and support services - Competitive differentiation - Sales process and proposal preparation |
HP Selling HP Thin Clients Sample Questions:
Which user segment is least concerned with the variety of applications, number of supported displays, and quality of the multimedia experience?
- A. task workers
- B. office workers
- C. power users
- D. knowledge workers
Which benefit is specific to the Academic Edition of the HP MultiSeat Computing Solution? (Select two.)
- A. Intel Xeon based host PC
- B. support for access devices running Windows 7 only
- C. licensing support through Microsoft Volume Licensing
- D. support for up to 24 access devices
- E. Ethernet connection from the access devices to the host PC for greater distance
What is the first step of an effective sales interview?
- A. qualification
- B. presentation
- C. discovery
- D. assessment
What are the biggest weaknesses of Wyse in the client virtualization marketplace? (Select two.)
- A. head-to-head competition with IBM's thin client offering
- B. no Wyse branded financial services to back up the solution offering
- C. thin client only with dependencies on others for back-end
- D. limited global presence and leadership
- E. the only vendor with a Micro Client offering
- F. no recycling services for the total client virtualization solution
In a highly competitive sales effort to win a thin client sale, you detect that your customer is leaning toward Wyse and their proposed Wyse S10 Thin Client solution.
Which next step should you take to tip the scales toward HP and the HP t5325 Thin Client?
- A. Emphasize the price of the HP t5325 Thin Client.
- B. Set sales traps for the Wyse S10 solution.
- C. Leave a demo HP t5325 Thin Client with the customer for a technical evaluation.
- D. Emphasize the value of HP partnerships.
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