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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. Every night, at midnight, a system automatically raises invoices for customers that have placed orders that day. The invoice is sent electronically by email to customers. What is the event that triggers the production of invoices?

A) The email system.
B) The batch invoice production job.
C) Midnight on the system clock.
D) The receipt of an order from a customer.

2. Style guides, manuals and job descriptions are examples of what type of knowledge?

A) Implicit.
B) Explicit.
C) Organisational.
D) Tacit.

3. Which of the following terms may be used to describe the attitude of a stakeholder who is NOT in favour of the project but is probably not actively opposed to it?

A) Opponent.
B) Neutral.
C) Blocker.
D) Critic.

4. Which of the following models might include the documentation of scenarios?

A) A class model.
B) A business activity model.
C) A use case model.
D) A corporate data model.

5. A company holds information about 1000 customers. It receives, on average, 50 orders per day. Each order must be placed by only one customer. Customers must have placed at least one order but may place several. An analyst has shown an association between the classes Customer and Order. What multiplicities should she show at the Order end of this association?

A) 0..*.
B) 0..50.
C) 1.*.
D) 1..1000.

Solutions: