Salesforce AI-201 : Salesforce Certified Agentforce Specialist

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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

1. What is a key benefit of the Agent-to-Agent (A2A) protocol?

A) Provides a standardized framework for cross-vendor agent discovery and communication
B) Allows auto-onboard third-party agents without additional contracts, trust scores, or shared identity controls
C) Provides a standardized runtime engine for internal agent discovery and communication

2. Universal Containers is rolling out a new generative AI initiative. Which Prompt Builder limitations should the Agentforce Specialist be aware of?

A) Creations or updates to the prompt templates are not recorded in the Setup Audit Trail.
B) Custom objects are supported only for Flex template types.
C) Rich text area fields are only supported in Flex template types.

3. Universal Containers deployed the new Agentforce Sales Development Representative (SDR) Into production, but sales reps are saying they can't find it. What is causing this issue?

A) Sales rep users are missing the Use SDR Agent permission set.
B) Sales rep users profiles are missing the Allow SDR Agent permission.
C) Sales rep users do not have access to the SDR Agent object.

4. An Al Specialist is tasked with configuring a generative model to create personalized sales emails using customer data stored in Salesforce. The AI Specialist has already fine-tuned a large language model (LLM) on the OpenAI platform. Security and data privacy are critical concerns for the client. How should the Agentforce Specialist integrate the custom LLM into Salesforce?

A) Enable model endpoint on OpenAl and make callouts to the model to generate emails.
B) Create an application of the custom LLM and embed it in Sales Cloud via iFrame.
C) Add the fine-tuned LLM in Einstein Studio Model Builder.

5. An Agentforce Specialist is assisting Universal Containers with troubleshooting an agent. The Agentforce Specialist notices that the agent is not using topic actions in the desired sequence, causing inconsistent outcomes. Which technique should the Agentforce Specialist recommend to ensure deterministic control over the order in which actions are executed?

A) Specify the large language model (LLM) provider and version.
B) Specify custom variables and filters.
C) Specify the order of actions.

Solutions: