Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
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Skills measured
- Manage the Outlook environment for productivity (20-25%)
- Manage messages (35-40%)
- Manage schedules (35-40%)
- Manage contacts and groups (10-15%)
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Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:
- MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.
- The MOS 2016 exam format incorporates multiple projects.
Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
Microsoft 77-731 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage messages | 35-40% | - Organize and manage messages - Configure message tracking and delivery options - Apply rules and Quick Steps - Create and format email messages - Insert items and attachments |
| Topic 2: Manage contacts and groups | 10-15% | - Create and edit contacts - Create and manage contact groups - Share and update contact information |
| Topic 3: Manage schedules | 35-40% | - Share and update calendars - Manage tasks and notes - Create and manage calendars - Manage meeting requests and responses - Create appointments, meetings, and events |
| Topic 4: Manage the Outlook environment for productivity | 20-25% | - Perform search operations - Customize Outlook settings - Configure mail and reading options - Print and save items |
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