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What is the duration of the 6202 Exam
- Passing Score 68%
- Number of Questions: 65
- Length of Examination: 90 minutes
- Format: Multiple choices, multiple answers
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Avaya 6202 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Agent and Queue Administration | - Agent configuration and management
|
| Topic 2: Installation and Configuration | - System setup and initial configuration
|
| Topic 3: Routing and Call Flow Management | - Contact routing logic
|
| Topic 4: Troubleshooting and Maintenance | - System monitoring and issue resolution
|
| Topic 5: Avaya Aura Contact Center Architecture | - Core components and system architecture
|
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