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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Maintenance and Troubleshooting | - Operational support and diagnostics
|
| Networking and Call Routing | - Voice networking configuration
|
| IP Office Hardware | - Hardware components and interfaces
|
| Applications and Messaging | - Communication applications deployment
|
| Customer Requirements Analysis | - Business and technical requirements gathering
|
| SME Solution Design | - Designing Avaya SME communication solutions
|
| System Installation and Configuration | - Deployment and administration
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. What does "IMAP support" mean in the IP Office UMS service?
A) A user can receive voicemail messages only using MS Outlook.
B) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
C) All messages are forwarded to a user e-mail account and deleted on their telephone.
D) A user can see/listen to voicemail messages via Web browser.
E) A user can receive voicemail messages to their Outlook, Outlook Express and /or Lotus Notes programs running on their PC.
2. Which IP office application can be installed on the same server as CCR?
A) one-X Portal
B) IP Office Voicemail Pro up to 16 voicemail ports
C) IP Office Voicemail Pro up to 20 voicemail ports
D) IP Office Administration Suite
3. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?
A) The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
B) The telephone display massage cannot be changed.
The prompt cannot be changed.
C) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
4. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?
A) The Workgroup name must be in each server.
B) VoiceMail Pro must be part of the domain.
C) IP Office must be in a SCN.
D) The registry key is a string containing the name of the share.
5. Which method can be used to verify if the IP telephone .bin files have been upgraded.
A) Verify that the .bin file is in the Manager folder.
B) Verify the file names from the telephone menu.
C) Verify from the extension from in the Manager application.
D) Verify from Call Status.
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |


