Recently, the exam has gone through some changes. Thus, the skills tested have been modified as per the current industry needs. The new version talks about five domains in total that includes:

• Apps creation by using Power Apps

  According to this question category, every candidate has to prove his or her knowledge about canvas apps, portal apps, and model-driven apps including forms, views, charts, dashboards, and more.

• Microsoft Dataverse Configuration

  With the help of this exam domain, the test-takers can show their ability to find out viable ways to manage an existing data model, manage the process, configure Dataverse, and handle security setting configuration.

• Integration of Power Apps with other apps & services

  This domain tries to check the test-taker’s skills needed to integrate Power BI with Power Apps, perform AI builder implementation, and Power Apps integration with Microsoft 365.

• Implementation of Power Virtual Agents chatbots

  Validate your ability to generate a virtual agent for a business by grasping every bit of this domain. The candidates should be familiar with the concepts like chatbot creation, topic configuration, as well as entities and variables for data storage.

• Power Automate Building & Management

  This section imparts industry-specific skills related to flows creation, business process flow management, and desktop flows generation.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/pl-200

Implementing Power Virtual Agents Chatbots (10-15%)

To answer the questions related to this exam topic, the learners are required to develop expertise in the following areas:

• Creating a chatbot (assigning a chatbot to an environment; publishing a chatbot; sharing a chatbot; adding chatbots to Teams as well as other channels; monitoring and diagnosing bot usage, performance, topic usage);
• Configuring entities (creating custom entities; implementing entities in conversations; implementing variables to store data).
• Configuring topics (defining topic conversation triggers; creating messages, questions, conditions; extracting topics from a web page; implementing escalations, greetings, statuses, error messages; calling the Power Automate flow in order to run an action);

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Job Roles + Salary

The candidates who pass the Microsoft PL-200 exam and obtain the associated certification will be able to pursue numerous job roles. Some of them include a Microsoft Dynamics Consultant, a Microsoft Functional Consultant, a Microsoft Dynamics CRM Consultant, and a Software Consultant. The average salary for these positions amounts to $67,000 per annum. Depending on your experience level and type of organization, this figure can be much higher.

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Implement Power Virtual Agent Chatbots: 10-15%

• Configuring Entities: this section covers expertise in implementing entities in conversations as well as variables for storing data.
• Configuring Topics: this domain requires your skills in creating questions, conditions, and messages; defining conversation triggers for topics; extracting topics from web pages.
• Creating Chatbots: the students are required to demonstrate that they are proficient in assigning chatbots to environments; diagnosing and monitoring bot performance, topic usage, and usage; publishing & sharing chatbots.

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