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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Case Management | - Case types and lifecycle design - Stages, processes, and steps |
| Application Development in Pega | - Rule resolution and inheritance - Rulesets and versioning |
| Security and Access Control | - Authentication and authorization basics - Access groups and roles |
| User Interface and User Experience | - Harness and portal configuration - UI components and sections |
| Pega Platform Fundamentals | - Application structure and layers - Pega rules-based architecture |
| Decisioning and Business Logic | - Decision tables and decision trees - When rules and expressions |
| Data and Integration | - Integration connectors and services - Data pages and data types |
Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:
You have been asked to create a pie chart that shows the number of employees in each regional office, and the name of the manager in each office. A list report contains columns for Employee Name, Manager Name, and Office. How do you configure the list report to create the pie chart?
- A. Summarize the Employee Name and Manager Name columns.
- B. Group the Employee Name and Office columns.
- C. Summarize the Employee Name column.
- D. Group the Employee Name column.
Correct Answer: C 🗳️
An application contains two case types, AutoClaim and PropertyClaim. The inheritance path for the application contains three copies of the pyDefault data transform that set property values for two properties, Work Item Urgency and Prefix.
If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix when a user creates a PropertyClaim case?
- A. Work Item Urgency = 0, Prefix = MC-W
- B. Work Item Urgency = 10, Prefix = MC-"
- C. Work Item Urgency = 20, Prefix = "A-"
- D. Work Item Urgency = 10, Prefix = [no value]
Correct Answer: B 🗳️
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order. How do you design the report definition to support this requirement?
- A. Add a filter condition where Create Date is greater than the current date.
- B. Make the Create Date the first column in the report.
- C. Select Highest to Lowest sort type for Create Date.
- D. Select Lowest to Highest sort type for Create Date.
Correct Answer: C 🗳️
An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics. Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)
- A. Delegate the records for the courier service data type.
- B. Create an access group for local warehouse managers.
- C. Define an approval process for adding and removing courier services.
- D. Enable rule checkout for the local warehouse managers.
Correct Answer: A,B 🗳️
NO.76 The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?
- A. Review
- B. Verification
C Repair - C. Submission
Correct Answer: C 🗳️
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