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Pegasystems PEGAPCBA85V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Mobility | 5% | - Mobile application configuration |
| Reporting | 7% | - Use filters, columns, and data visualization - Create and configure business reports |
| User Experience | 9% | - Customize views, portals, and dashboards - Configure action sets and navigation |
| Application Development | 9% | - Project scoping and estimation - Backlog management and iteration planning |
| Case Management | 38% | - Child cases, wait steps, and exception handling - Service levels, goals, deadlines, and urgency - Design case lifecycle, stages, and statuses - Assignment routing, approvals, and correspondence |
| Pega Express Methodology & DCO | 12% | - Four phases of Pega Express Delivery - Define personas, microjourneys, and user stories - Directly Capture Objectives (DCO) process |
| Security | 2% | - Role-based access and user assignments |
| Data and Integration | 18% | - Systems of record and integration requirements - Calculated values and validation rules - Data objects, relationships, and field types |
