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Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

A) Availability
B) SIP Access Control
C) Outbound
D) Calling

2. Which feature is used to share a document of size 1 GB size through chat?

A) Add web links
B) Attach Button
C) Workspace sharable link
D) Drag and Drop

3. Which button would you click to mute yourself when on a call?

A) Dialpad
B) Phone with down arrow
C) Vertical bars
D) Drop-down arrow
E) Microphone

4. How many categories of routing are there in a Call Route under the Call Routing page?

A) 4
B) 2
C) 3
D) 5

5. When connecting the Edge appliance to your local area network, which is the best practice to deploy the Edge using two of the standard interfaces - WAN and Port 2?

A) It should be connected to the same network segment that the Bridge server is on.
B) It should be connected to a different network segment that has access to your company intranet.
C) It should be connected to a network segment that has outbound access to the public Internet.

Solutions: