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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Mobile Field Service Execution | - Technician mobile application
|
| Topic 2: Integration and Extensions | - SAP integration scenarios
|
| Topic 3: SAP Field Service Management Overview | - System architecture and components
|
| Topic 4: Analytics and Reporting | - Operational reporting
|
| Topic 5: Master Data and Configuration | - Configuration settings
|
| Topic 6: Planning and Dispatching | - Scheduling and optimization
|
SAP Certified - SAP Field Service Management Sample Questions:
What is the primary benefit of the Integrated Toolchain?
Choose the correct answer.
- A. Reducing customer engagement
- B. Supporting IT modernization projects
- C. Increasing marketing ROI
- D. Enhancing customer retention
Correct Answer: B 🗳️
Which of the following is not a crowd role?
Choose the correct answer.
- A. Crowd Owner
- B. Partner Technician
- C. Partner Admin/Manager
- D. Service Customer
Correct Answer: D 🗳️
What are some of the characteristics of assisted scheduling?
There are three correct answers.
- A. The scope and parameters for assisted scheduling are largely pre-determined
- B. Assisted scheduling can work with custom optimization policies
- C. Assisted scheduling is triggered by the user or by an API call
- D. The scope and parameters for assisted scheduling can be completely tailored to the use case
- E. Assisted scheduling is triggered by a scheduled business rule
Correct Answer: A,B,C 🗳️
Name a few of the data object types that are commonly covered by standard integration capabilities.
There are four correct answers.
- A. Business partners
- B. Activities
- C. Items
- D. Efforts
- E. service contract
- F. Person reservation
Correct Answer: A,B,C,D 🗳️
What is the most common way to create master data in FSM?
Choose the correct answer.
- A. Manual creation in the Master Data module
- B. By integration with back-end systems
- C. By bulk upload with the Data Loader
Correct Answer: B 🗳️
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