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BlackBerry 10 Support Specialist Sample Questions:

1. A user has a BlackBerry 10 (BB10) device. When the user launches BlackBerry World they are unable to see many of the applications that others see. What does this indicate?

A) The BB10 device is not provisioned for BlackBerry World
B) The BB10 device is not connected to the BlackBerry Network
C) The BB10 device is not connected to the network
D) The BB10 device is in the BlackBerry World - Work

2. What is BlackBerry Protect used for?

A) To manage the user's device and provide additional message service
B) To encrypt the device data remotely
C) To backup/restore and issue remote admin commands
D) To backup PIM information and manage devices

3. Where can saved VPN Profiles be located on the BlackBerry Smartphone?

A) Settings. VPN
B) Options. Wi-Fi. VPN
C) Options, Security. VPN
D) Settings. Network Settings. VPN

4. Which of the following is needed to be able to add any new accounts from settings options on a BlackBerry 10 (BB10) device?

A) Server needs to only have Activesync enabled
B) Battery should be more than 20%
C) Wi-Fi should be turned on with access to the host server for which the account is to be added
D) NFC radio should be on

5. It can be necessary to distribute client certificates to tablets and handhelds in order to connect to:

A) the Internet.
B) Enterprise Wi-Fi or VPN Networks.
C) cellular networks.
D) encrypted hard drives.

Solutions: