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The Salesforce ADM-201 exam is specifically designed to check the skills of beginning admins in the deployment, basic concepts, and functionality of the Salesforce platform. Nailing this test can get you the prestigious Salesforce Certified Administrator certificate. So, if you have some 6 months of Salesforce admin experience, you’re good to go then.
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Prep Options for Acing ADM-201 Exam
To succeed in this Salesforce validation, candidates are recommended to enroll in the official vendor’s training like:
- Salesforce Certified Administrator by Thomas Hendry
A Kindle guide like this will get you ready for your ADM-201 exam by thoroughly covering its objectives and providing candidates with helpful insights. If your ambition is to become a Salesforce Certified Administrator, this material is the way to go as its practice notes and clear instructions will make the whole preparation process fast and enjoyable.
- Salesforce Administration 630+ Practice Questions for ADM-201 by Allied Books
Published in March 2020, this helpful material will arm its readers with the required information to clear ADM-201 in one go. Available in Kindle and paperback formats, such a book is packed with sample questions, practice tests, objectives, and exam details, which is ideal for anyone planning to succeed at the first attempt.
- ADM201 Administration Essentials for New Admins Course Overview
This is a hands-on course that provides you with the right skills so that you can pass ADM-201 test easily. This training can be taken in person or via a virtualized environment, where both the options will be delivered within 5 days. During the course sessions, the experts will explain in great detail everything you need to know about application customization, business processes, and clean data. What’s more, you will learn how to create dashboards and high-value reports, as well as set up and automate the workflow. When it comes to the target audience for this training, it will prove valuable to anyone interested in expanding their knowledge of Salesforce, e.g. new system administrators in the Salesforce environment & sales operations, and IT managers.
While the instructor-led course is a powerful tool to help you prepare for the final exam to get the required certification, many applicants prefer to study on their own, armed by comprehensive study guides. It is completely understandable as independent learning is always self-paced, which makes it more convenient for a lot of students. Thus, you can check the following Amazon books for your ADM-201 prep:
- Exam Study Guide for Certified Administrator Exam ADM-201 Prep by Zoom Books
Such a guide is designed for individuals that continuously strive for additional features and capabilities in the Salesforce environment. It covers 100% of ADM-201 exam objectives to make it easier for you to pass the official exam and to get certified in no time. After studying this practical edition, you will understand how to lead your enterprise to a better future by getting the gist of sales, collaboration clouds, and services.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
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Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Cloud Applications | 10% | - Service Cloud Features - Service Contracts - Omni-Channel - Cases and Entitlements - Web-to-Case and Email-to-Case |
| Topic 2: Reports and Dashboards | 11% | - Dashboard Components - Summary Reports and Matrix Reports - Report Types - Joined Reports - Scheduling Reports - Report Builder |
| Topic 3: Security and Access | 12% | - Login Hours and IP Ranges - Field-Level Security - Record Access (OWD, Sharing Rules) - Object-Level Permissions - Salesforce Shield |
| Topic 4: Standard and Custom Objects | 8% | - Custom Object Creation - Standard Object Overview - Roll-up Summary Fields - Object Relationships (Lookup, Master-Detail) |
| Topic 5: Salesforce Mobile App and Lightning Experience | 6% | - Salesforce Mobile App Configuration - Navigation and UI Customization - Lightning Experience Features |
| Topic 6: User Setup | 8% | - Permission Sets - Role Hierarchy - User Creation and Management - User Licenses - Profile Configuration - Delegated Authentication |
| Topic 7: Activity Management and Chatter | 4% | - Tasks and Events - Chatter Best Practices - Chatter Groups and Feeds |
| Topic 8: Data Management | 10% | - Data Quality Best Practices - Data Export - Duplicate Rules and Matching Rules - Data Loader - Data Import Wizard |
| Topic 9: Organization Setup | 4% | - Company Information - Lightning Experience vs Classic - Currency Management - User Interface - Fiscal Year |
| Topic 10: Sales Cloud Applications | 10% | - Account and Contact Management - Sales Cloud Features - Opportunity Management - Products, Price Books, and Quotes - Forecasting |
| Topic 11: Workflow and Process Automation | 17% | - Flows (Screen Flows, Autolaunched Flows) - Workflow Rules - Process Builder - Approval Processes - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) |
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