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Cisco SMB Specialization for Engineers Sample Questions:

1. Which small business desktop application is left with the customer to modify voice and user settings on the Cisco Unified Communications 500 Series?

A) Cisco Configuration Assistant
B) Cisco Office Manager
C) Cisco FindIT
D) Cisco WebEx Phone Connect

2. Which component of a PBX provides the logic, memory, and processing for call setup, call supervision, and call disconnection?

A) control complex
B) power source
C) terminal interface
D) switching network

3. A computer is connected to the network through a NIC, which has a unique assignment that is called the Ethernet MAC address. Which layer of the OSI model does the MAC address use to communicate with the network?

A) data link
B) network
C) session
D) application

4. Which two Cisco series of IP phone, doc. the Cisco Unified Communications 300 Series support?
(Choose two)

A) SPA300 Series IP Phones
B) SPA500 Series IP Phones
C) Cisco Unified IP Phones 7900 Series
D) Cisco Unified IP Phones 6900 Series
E) Cisco Unified SIP Phone 3900 Series

5. Which three options are partner benefits of the Cisco OnPlus Service? (Choose three.)

A) Deliver managed network services simply and affordably
B) Provide visibility into a customer's network.
C) Eliminate troubleshooting of network issues.
D) Enable customers to self-monitor their networks.
E) Replace non-Cisco managed network services.
F) Increase profitability by serving as a trusted advisor.

Solutions: