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- Implementation Preparation
- Configuration
- Implementation Troubleshooting
- Installation
- Implementation Testing and Validation
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How much 6210 Exam Cost
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Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21474
Avaya 6210 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Validation and Testing | 15% | - Performance and redundancy validation - Call flow and routing testing - System functionality verification |
| System Configuration | 30% | - Orchestration Designer application setup - Contact Center Manager Server (CCMS) configuration - User, agent, and skill management - High availability and switchover configuration |
| Installation Process | 25% | - Agent workstation software setup - Media Server and Communication Manager integration - Avaya Aura Contact Center core components installation |
| Troubleshooting and Maintenance | 10% | - Log analysis and service monitoring - Common installation and configuration issues - Post-implementation maintenance tasks |
| Implementation Preparation | 20% | - Pre-installation requirements and planning - Network and telephony prerequisites - Architecture and components overview |


