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Topics Covered in the Exam
This test examines the candidate's knowledge regarding collaboration technology through the questions related to the four major domains. They involve all the core areas you need to know to become a skilled professional. Each domain has a specific percentage of the total content and comprises the following syllabus:
- Cisco Unity Connection and Cisco Unity Express
This domain also takes about 30% of the exam questions. It assesses one’s skills in configuring and troubleshooting call handlers, voicemails transmissions, routing rules, and more using Cisco Unity Connection. Other relevant parts of this domain include toll fraud prevention, Cisco Unity Express troubleshooting, and digital networking in Cisco Unity Connection.
- Cisco Unified IM and Presence
About 30% of the test questions you'll meet will come from this section. To answer them correctly, you need to know the configuration procedure for Cisco Unified Instant Message and troubleshooting methods for Cisco Unified IM&P — both on-premises.
- Application Clients
About 25% of the questions will come from this module. It requires you to understand how to configure and troubleshoot DNS for service discovery as well as Cisco Jabber voicemail integration, phone control, and client installation switches. You should also have a clear idea of the description of the Cisco Unified Attendant Console Advanced integration.
- Single Sign-On (SSO) for Collaboration Applications
This topic covers 15% of the exam questions. It requires you to know the various SSO types for collaboration and the SAML SSO login process flow based on Cisco Collaboration solutions. You'll also be tested on your familiarity with SAML components.
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You can read the Implementing Cisco Collaboration Applications (300-810) Exam topics below
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 300-810 exam dumps will include the following topics:
1. Single Sign-On (SSO) for Collaboration Applications(15%)
Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
Kerberos
Smart card
Describe these types of SSO as they relate to Collaboration
Profiles
Binding
Describe these components of SAML 2.0 and later
Assertion
Protocol
Integrated Windows AD
2. Cisco Unified IM and Presence(30%)
Persistent chat
Persistent chat
Configure Cisco Unified Instant Message and Presence on premises
Centralized Cisco Unified IM&P
Calendar integration
Calendar integration
High availability
High availability
Apple Push Notification Service
Apple Push Notification Service
XMPP
Federation configuration (XMPP and SIP)
Federation configuration (XMPP and SIP)
Troubleshoot Cisco Unified IM&P on premises
3. Cisco Unity Connection and Cisco Unity Express(30%)
Distribution lists
Routing rules
Routing rules
Call handlers
Call handlers
Troubleshoot these in Cisco Unity Connection
Voicemail transfers and greetings
Voicemail transfers and greetings
Auto-Attendant
MWI
MWI
MWI
Configure these in Cisco Unity Connection
Implement toll fraud prevention
LDAP integration
Describe digital networking in multicluster deployments in Cisco Unity Connection
Troubleshoot Cisco Unity Express integration to Cisco Unified CME
Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
User management
User management
Basic call handler scripting (Auto-Attendant)
Basic call handler scripting (Auto-Attendant)
Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
Voicemail management
Voicemail management
4. Application Clients(25%)
- Troubleshoot Cisco Jabber Instant Messaging and Presence
- Describe the Cisco Unified Attendant Console Advanced integration
- Troubleshoot Cisco Jabber phone control
- Configure Jabber client installation switches
- Troubleshoot Cisco Jabber voicemail integration
- Troubleshoot certificate validation for Jabber clients
- Troubleshoot service discovery
- Configure DNS for service discovery
To get more information visit:
- Official Cisco training - Implementing Cisco Collaboration Applications (CLICA)
- Cisco Private Group Training
- Cisco Digital library access
- Cisco instructor-led training
- Cisco self-paced e-learning
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Cisco 300-810 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cisco Meeting Server and conferencing | - Meeting policies and resources - Conference bridge deployment and configuration |
| Application integration and troubleshooting | - API integrations and service interoperability - Logging, monitoring, and troubleshooting tools |
| Cisco Unity Connection | - Voicemail services configuration - User mailbox and messaging integration - Call handlers and greetings |
| Cisco Collaboration Application Infrastructure | - Deployment models and components overview - Cisco Unified Communications applications architecture |
| Cisco Unified IM and Presence | - Cisco Jabber integration - Policies and client configuration - User provisioning and presence services |
| Cisco Expressway and remote access | - Traversal and firewall integration - MRA (Mobile and Remote Access) configuration |


