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IBM 000-N52 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Support | 8% | - Monitoring and service availability - Common issues and resolution |
| Topic 2: Architecture and Overview | 25% | - SmartCloud for Social Business components - Security framework and infrastructure - Service models and deployment options |
| Topic 3: Collaboration Services | 25% | - Docs and version control - SmartCloud Meetings and file sharing - Communities, Activities, and Blogs |
| Topic 4: Integration and Extensibility | 12% | - APIs and development tools - Third-party application integration |
| Topic 5: Administration and Configuration | 30% | - User and account management - Email and iNotes administration - Directory and policy settings |
IBM SmartCloud for Social Business Technical Mastery Test v4 Sample Questions:
Question 1
What action CANNOT be taken from within a user's profile?
A. Start an Activity
B. Chat
C. Share a file
D. Join a Community
Question 2
How many unsuccessful login attempts are permitted and how long is the lockout duration?
A. After 10 failed login attempts, a user must wait 3 minutes before they can re-attempt to log in again.
B. After 3 failed login attempts, a user must wait an hour before they can re-attempt to login in again.
C. After 5 failed login attempts, a user is locked out indefinitely and only the administrator can reset the password.
D. After 3 failed login attempts, a user is locked out indefinitely and only the administrator can reset the password.
Question 3
Bob wants to share a file with Alice. Bob and Alice both have SmartCloud for Social Business accounts but work for different companies. What is Bob's best option?
A. Share the file publicly in SmartCloud for Social Business and email Alice the link.
B. Share the file directly in SmartCloud for Social Business with Alice assigning her at least Reader access.
C. Download a copy of the file in SmartCloud for Social Business and email it to Alice.
D. Get connected with Alice via SmartCloud for Social Business so she can see the files.
Question 4
What tools are available to potential developers to assist with API development?
A. API Explorer, SBTK Sample Application and Social Business Playground
B. API Explorer, Code Generator, SBTK Sample Application and Social Business Playground
C. API Explorer and Code Generator
D. API Explorer only
Question 5
Which of the following is NOT a valid password reset option an administrator can enable?
A. Display custom message
B. Allow users to reset password based on answer to security question
C. Provide phone number to call support
D. Provide option for user to send notification requesting assistance
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: B |


