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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Patient Preparation | - Specimen labeling procedures - Patient identification and communication - Site selection and preparation |
| Special Collections | - Pediatric and geriatric considerations - Capillary puncture (fingerstick/heel stick) - Non-routine specimen collection methods |
| Safety and Compliance | - OSHA regulations and patient safety - Infection control and standard precautions - HIPAA and patient confidentiality |
| Routine Blood Collections | - Venipuncture procedures - Equipment selection and use - Order of draw |
| Specimen Processing and Handling | - Quality assurance procedures - Specimen transport and storage - Common errors and rejection criteria |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. A patient has had a left-sided mastectomy. Which of the following actions should the phlebotomist take when collecting for a CBC and comprehensive metabolic panel?
A) Clean the site with soap and water only.
B) Draw from the left hand.
C) Complete the collection via capillary stick.
D) Draw from the right arm.
2. Which of the following practices violates standard precautions?
A) Wearing gloves during venipuncture
B) Reusing a tourniquet visibly contaminated with blood
C) Treating all blood as potentially infectious
D) Washing hands after glove removal
3. A patient refuses a blood draw after the phlebotomist explains the procedure. Which of the following actions should the phlebotomist take?
A) Collect the specimen using a smaller needle.
B) Proceed because the provider ordered the test.
C) Ask a family member to convince the patient.
D) Notify the nurse or provider according to facility policy.
4. Which of the following does HIPAA require all health care providers to obtain before disclosing medical information?
A) Written consent
B) Verbal consent
C) Driver's license
D) Insurance authorization
5. Which of the following angles should a phlebotomist use when inserting a butterfly needle into a patient's dorsal hand veins?
A) 45°
B) 30°
C) 10°
D) 25°
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C |


