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Avaya 33140X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Operations | 20% | - Backup and restore procedures - Monitoring, reporting and performance management - System updates, patches and upgrades |
| Solution Architecture and Licensing | 20% | - Avaya Experience Portal (AEP) and POM architecture overview - Licensing requirements and feature capacities - Deployment models, zones and system components |
| Installation and Deployment | 18% | - High availability and database installation - Installation prerequisites and requirements - Installing AEP and POM components |
| Troubleshooting and Support | 20% | - Problem isolation and resolution - Troubleshooting common issues - Diagnostic tools, logs and monitoring utilities |
| Configuration and Administration | 22% | - Call flow design and routing configuration - System configuration and settings - Email, SMS and multimedia integration - POM campaign setup and management - User account and access management |
Avaya Experience Portal with POM Support Certified Sample Questions:
1. Which type of backup is recommended for a comprehensive AEP system restore?
Response:
A) Full backup
B) Incremental backup
C) Snapshot backup
D) Differential backup
2. Why are real-time tracing tools considered superior to traditional logging for immediate troubleshooting needs?
Response:
A) They provide live insights into system behavior.
B) They offer more detailed historical data.
C) They are easier to configure.
D) They consume less computational resources.
3. What are the steps to properly initialize a Media Processing Platform?
(Choose Two)
Response:
A) Validate system compatibility
B) Establish operational metrics
C) Select processing algorithms
D) Configure network parameters
4. Which aspect of real-time tracing is most beneficial for immediate identification of issues in Avaya Meetings Server solutions?
Response:
A) Historical comparison of performance metrics
B) Visualization of live data streams
C) Automated correction of detected errors
D) Generation of compliance reports
5. What strategy should be employed when setting up POM performance monitoring to ensure effective issue detection?
Response:
A) Monitor all components with equal priority.
B) Focus primarily on external services.
C) Prioritize high-availability components.
D) Only monitor during system updates.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A,D | Question # 4 Answer: B | Question # 5 Answer: C |


